Senior Client Manager, Strategic Partnerships

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Visa’s Digital Strategic Partnerships organization is responsible for managing Visa’s overall innovation agenda and initiatives and the management of strategic partnerships with critical non-financial institutions.

The role supports the Digital Partnerships team to develop and manage Visa’s strategic relationships and related programs with strategic partners. Visa’s partners in this sector are leading global brands, representing high-profile merchants and processors, and represent a fast growing PV and revenue opportunity for Visa

Responsibilities may include:

• Support day-to-day relationship management for strategic partners, expanding Visa’s reach with the partner across functional groups

• Conduct analysis of strategic opportunities for Visa capabilities that increases revenue for both parties through a deep understanding of the partner’s business and evolving industry context, including payment strategy

• Oversee end-to-end delivery of strategic opportunities from proposal stage through implementation, engaging and collaborating across internal divisions to ensure partner implementations are delivered against the plan. Take the lead in solving the problems that arise during the execution of programs with partners.

• Align the cross-functional teams on key proposals including representation, including but not limited to driving consensus amongst Legal, Finance, Marketing, Design, Communications, Risk, etc. teams.

• Effectively communicate and collaborate with client and Visa stakeholders, cultivating strong relationships at all levels within each organization.

• Provide regular reporting, analysis on relationship status to senior management

• Drive the development of a segment strategy for ecommerce platforms and infrastructure companies as they relate to their market landscape, payments & commerce roadmap

• Assist in authoring industry white papers on key developments within payments and their impact to Visa and our partners.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Qualifications

Basic Qualifications:

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

• 4+ years business experience with related sales and management experience in the mobile, software, hardware or technology services industry
• Payments or financial services industry experience preferred
• Proven record of implementing strategic initiatives, policies and operational decisions
• Strategic thinking and thought leadership
• Teamwork, interpersonal & relationship-building skills, and ability to lead by influence and example
• Proven ability to partner, communicate and manage/navigate through multiple disciplines and organizational groups
• Ability to work within a complex and often ambiguous environment, and to influence senior management and other relevant parties
• Ability to influence and work within matrixed environment

Additional Information

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.