MUFG Union Bank, N.A., is part of Mitsubishi UFJ Financial Group (MUFG), the fifth largest financial group in the world.
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Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we’re 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
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Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
This is a hybrid position. There are flexible work from home options available. A member of our recruitment team will discuss the options with you in more detail.
The incumbent is responsible support of daily back-office operations of the Standby L/C Section and other Trade Finance Products. Monitor and ensure issuance of Standby L/Cs and amendments in a timely manner; (b) ensure accurate processing of transactions and proper booking of liabilities and fees in Trade 360 System (c) ensure accountability of all commissions, in accordance with the instructions from front/middle offices and Standard Operating procedures.(d) enforcement of all operational procedures and controls Assist the Section and department in achieving its goals, the incumbent is assigned the following Functions: (1) Workflow Management; (2) Verification; (3) Quality Control and Customer Service; (4) Staff and Performance Management (if applicable) (5) Compliance policies and procedures. (6) Special projects (7) Provide Operational /Technical Support including draft reviews and comments for all U.S. Branches. (8) Ensure all queue verifications in Trade 360 System are performed and appropriate actions are taken. (9) Key System Liaison and responsible for all T-360 System related issues/UAT and interface related to OVS and Hotscan Systems. Responsible for customized BO reports and System related investigations including GL breaks. (10). Monitor WIP/Suspense and AR accounts and Report to Management on overdue and unusual entries/differences and coordinate with respective Unit Managers in quick resolution. Respond Audit and Comptrollers inquiries and investigations. (11) Liaison responsibilities for SOX certifications, procedures and audits
Workflow Management: Monitor the daily operations of the Standby L/C Section and workflow supervision. Ensure output satisfies corresponding process requirements and priorities. Reconcile and account for all incoming items/work and ‘processed output’ in accordance with established procedures and controls. Maintain and oversee overdue and/or delinquent transactions, section’s output reports, pending items, records and files. Responsible for accurate LC liability and commission postings Provide timely support to new business initiatives of front offices particularly, commodity financing deals and ACB customers. Coordinate and ensure all Fronting LCs and Commodity Financing LCs are executed properly and promptly.
Verification: Review L/C and Amendment Queues in Trade 360 System and ensuring that all L/C’s are issued and amendments are processed and released as requested. Verify and release L/Cs, amendments, drawings, payments, LC fee, bills and sign negotiable instruments in timely manner in accordance with the authorization limits established by the Executive Management. Ensure all default, principal and interest draws are in compliance with the LC terms and conditions and comply with the internal procedures and compliance requirements.
Quality Control and Customer Service: Provide technical and System support and guidance to staff members, Account Officers, Middle Office, all US branches and Customers on Standby LCs. Respond to inquiries received from customers, front/middle offices, internal auditors and correspondent banks, providing the accurate and timely information in resolution of such queries. Identify discrepancies and/or inefficiencies in customer support efforts and ensure that they are corrected, documented and implemented Assist the Manager (or the Management) in identifying risk areas and implement/monitor practices to reduce and/or prevent risk opportunities. Update procedures as and when changes to workflow process, system enhancements and internal controls are affected. Conduct quality control meetings to enhance customer service and customer first initiative
Staff and Performance Management: Supervise workflow assignments and ensure the work is processed in timely manner Discuss and assess team members’ performance and production and escalate any issues to the Management. Provide system training where required and ensue team is equipped with the necessary knowledge and skills… Timely reporting to Management on staff performance issues, productivity and incidents.
Compliance: Enforce bank’s compliance policies and procedures. Ensure implementation of all compliance regulations including OFAC/BSA/AML/JFEL//Anti-boycott regulations in the Section’s operations. Ensure the Staff receives proper training. in all regulatory and bank compliance issues. Enforce applicable internal policies and procedures including HO as related to Trade Finance products and operations
Special projects: Handle Special investigations, reports and assignments to support department Management’s goal.
- 3-5 years of banking experience with 2-3 years of Standby LC operations experience.
- Knowledge and experience in processing of SBLCs and billing/fee invoices required.
- Experience in SBLC draft reviews and technical support is a plus.
- Knowledge and experience of transaction processing in T-360 System, GPP, BESS and Hotscan Systems is a plus.
- Sound knowledge of UCP, ISP, URDG and ISBP.
- Experience and background in Commodity Financing and Project Finance is a plus.
- Ability to support and provide teamwork with focus on quality and prompt customer service.
- Strong inter-personal skills, verbal and written communication skills and ability to work in an automated system environment required.
College Degree. Certificate or courses or any specialized training/exposure in International Trade, Trade and Commodity Financing/Project Finance is a plus.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.
Some MUFG roles require that individuals be fully vaccinated against COVID-19, subject to exemptions for medical or religious reasons, as well as any other reason required by applicable law or order. Should you be selected for an interview, your recruiter will provide additional information.