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Office of Technology & Information Services – Senior Director of Information Technology Operations – 1.0 FTE

Portland Public Schools

Portland Public Schools provides high-quality academic learning experiences that are inclusive, joyful, and disrupt racial inequities.

Posting Timeline

On August 19th, 2021, Gov. Kate Brown announced that all Oregon K-12 educators, staff and volunteers will be required to be fully vaccinated by October 18th, 2021 or six weeks after full federal approval, whichever is later. Exceptions to this requirement are limited to Medical or Religious exceptions.

This job is open until filled. Applications will be reviewed as received. Portland Public Schools reserves the right to make a hiring decision at any point during the posting period.

Position Details

Portland Public Schools (PPS) is seeking talented people from diverse backgrounds and experiences to lead change and inspire PPS students. At PPS, every employee, despite having different roles, is an educator. We hope to attract talented educators who model the core PPS Educator Essentials. With the District’s focus on eliminating systemic racism and its adverse impact on student learning, we seek to hire individuals who bring to our district a deep commitment to racial equity and social justice. To learn more about Portland Public Schools, please visit the District website: here


Under administrative direction, reporting to the Chief Technology Officer, plan, organize and direct the day-to-day operations, staff and activities of the Network and Telecommunications, Client Services, Records Management, Print Services, and Application Development teams of the Office of Technology and Information Services; provide operational and technical expertise to department staff and District stakeholders to support sound technology policy, operations, and resource allocations which meet programmatic objectives.


The classification specification does not describe all duties performed by all incumbents within the class. This summary provides examples of typical tasks performed in this classification.

  • Plan, organize, direct and oversee the work of professional, technical and support staff performing a variety of enterprise technical operations and related activities of the Office of Technology and Information Services.
  • Provide technical expertise to District and site administrators, managers, and supervisors regarding District technology matters; interpret and explain laws, practices, rules, regulations, policies, procedures; develop and lead staff in solving unique problems specific to District technologies.
  • Plan, conduct, and direct general and administrative studies relative to present and future technology needs of the District.
  • Participate in the oversight, preparation, and administration of District technology strategies, roadmaps, and strategic plans; provide internal guidance to district leaders to maintain technical controls, standards, and interoperability; participate in the oversight of internal cyber security assessments to ensure program operations are within budget and in accordance with best practices and in alignment with local, state and federal laws.
  • Participate in providing support to District divisions, internal and external stakeholders in assessing the technology impact of legislation, ballot measures, negotiations and related matters; oversee analysis and analyze proposed legislation and recommend new and revised legislation language to assure technology services laws which enhance the District’s educational mission.
  • Review, evaluate, and conduct procedural studies of existing work methods and operations, coordinate workflow processes between operational divisions; review and analyze processes as they may overlap; recommend and implement streamlining methods, process and operational improvements; lead and work with District Technology Services management teams to develop and/or change policies and procedures for efficient and effective service delivery.
  • Participate in and lead the planning, coordination and implementation of short and long term operational goals and objectives for Technology Services and Cyber Security operations; work with the management team to communicate and implement short and long term goals and objectives.
  • Assure compliance with local, state and federal laws relating to public PreK – 12 schools’ technical operations and related activities.
  • Provide technical expertise and information regarding department activities and lead and participate in the formulation of policies, procedures and programs; advise on trends or challenges and recommend appropriate courses of action.
  • Demonstrate a commitment to the Portland Public Schools Equity Initiative by developing a thorough knowledge and application of the district Racial Educational Equity Policy, Equity in Public Purchasing and Contracting and other board policies; participate in staff development, in-services and trainings related to diversity, equity and inclusion in the workplace and in K – 12 education; model appropriate behaviors; develop, recommend and implement improvements to business practices with awareness and understanding of their impact in a racially and culturally diverse community.
  • Prepare and oversee the preparation and maintenance of a variety of presentations, reports, records and files related to assigned activities.
  • Lead and participate in the development of assigned budgets; recommend and approve expenditures in accordance with established policies and guidelines.
  • Supervise and monitor the performance of assigned personnel; interview and select employees, establish performance requirements and personal development targets; provide coaching for performance improvement and recommend transfers, reassignment, termination and disciplinary actions.
  • Participate on and assume a leadership role with a wide variety of committees, work groups, task forces and other internal and external stakeholder teams; represent the District in professional groups and organizations.
  • Participate in the delivery of presentations to District management, Board of Education, District employees, the general public and others on District technology status and operations.
  • May serve as Chief Technology Officer in their absence.
  • Perform related duties as assigned.


The Senior Director – Information Technology Operations is responsible for management and oversight of the day-to-day activities, operations, programs and staff of the Office of Technology and Information Services, providing technical and operational expertise, leadership and guidance to division staff and activities. This classification develops and operationalizes best practice methods of technical operations and interoperability which provide transparent accountability for use of public resources.


Knowledge of:

  • State of the art computer languages, technologies and programming tools. Planning, organization and direction of information services and activities.
  • Principles and operations of Local and Wide Area Networks, data communication systems and related software.
  • Data security systems and technologies.
  • Technology and computer software related to business operations, curriculum and instruction. Principles of database design and management.
  • Computer hardware and software systems planning and technical support functions. Network, database and cloud-based technologies,
  • Hardware and software integration applications. Internet and Intranet development standards.
  • Principles and practices of business and/or public administration. Principles and practices of management, leadership and supervision. Strategic planning and project management techniques.
  • Applicable laws, codes and regulations.
  • Oral, public speaking and written communication skills. Interpersonal skills using tact, patience and courtesy. Principles of administration, supervision and training.
  • Public agency budgeting and purchasing principles, preparation and controls. State of the art computer systems design, programming, and operations.
  • Public education business processes and student information management programs and applications. Techniques and principles of high-quality customer service.
  • District policies, procedures, and organizational structure.

Ability to:

  • Plan, direct and integrate a broad range of complex technical planning, budgeting and service
  • programs and activities.
  • Understand, interpret, apply and explain complex state and federal policy, law, regulation and court
  • decisions applicable to school business and technical operations.
  • Develop and implement technical policies, cyber security assessment procedures, and systems integrations and interoperability.
  • Support the Chief Technology Officer to develop and prepare departmental budgets and monitor and control expenditures.
  • Manage and participate in oversight, preparation and monitoring of District technical implementations and operations..
  • Analyze processes and problems, identify opportunities for improvement and follow through on changes in a timely and consistent manner.
  • Provide internal consultation services.
  • Present information regarding District programs in a proactive, comprehensive manner.
  • Develop and implement strategic short-term and long-term goals and objectives for District technical
  • services.
  • Prepare and present complex data in written and oral reports.
  • Represent the District in a variety of public settings.
  • Analyze data utilizing a variety of complex processes.
  • Set and adapt to changing work priorities.
  • Provide leadership by building, directing and motivating a diverse workforce.
  • Direct, manage and supervise staff and operations.
  • Communicate technical concepts and procedures to a variety of technical and non-technical audiences.
  • Advocate, model, and implement Portland Public School’s Racial Equity and Social Justice and Board
  • policies.
  • Participate in the management and oversight of the PPS Equity in Public Purchasing and Contracting board policy and related procedures.
  • Serve as a technical resource for District personnel.
  • Model ethical behavior and communicate high expectations of ethical behavior to others.
  • Maintain confidentiality of highly sensitive information.
  • Act judiciously under pressure.
  • Communicate effectively both orally and in writing.
  • Operate a variety of office machines, technologies and software.

Education and Training:

A Bachelor’s degree in Computer Engineering, Information Technology, Computer Science, Management Information Systems, or related field is required. A Master’s Degree is preferred; An MBA/MPA is desirable; A CISSP certification is desirable.


A minimum of seven (7) years of experience overseeing the programs, functions and activities of a large- scale, comprehensive information technology department, five (5) which must have included actively managing professional technical staff.

Any other combination of education, training and experience which demonstrates the candidate is likely to possess the skill, knowledge, ability and trait characteristics essential for this classification may be considered.

A Master’s Degree in one of the identified disciplines will substitute for two years of the required experience.

Special Requirements:

Positions in this classification require the use of a personal automobile and possession of a valid driver’s license.


This position is classified as Senior Director on the Senior Leadership Salary Schedule FLSA Exempt. The Senior Leadership Salary Schedule for 260-day employees can be found here.

Benefits Information

Portland Public Schools (PPS) offers several competitive and comprehensive benefit packages to employees. Fringe benefits include medical, dental, vision, prescription, life and disability insurance, employee assistance program, 403(b) retirement savings plan and various leave and professional development programs. Depending on the insurance option selected by the employee, there may be an employee contribution toward insurance.

Portland Public Schools is a public employer and participates in the Public Employees Retirement System (PERS/OPSRP). Eligible employees are required by statute to contribute 6% of salary on a pre-tax basis to OPSRP/IAP, after serving six months under a PERS employer.

For more information please visit our Benefits site at http://www.pps.net/Page/1635

To apply for the job click here

Office of Technology & Information Services – Senior Director of Information Technology Operations – 1.0 FTE

To apply for the job click here

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Portland Public Schools

Portland Public Schools provides high-quality academic learning experiences that are inclusive, joyful, and disrupt racial inequities.

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