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Insurance Agency Receptionist

Owens Insurance Agency & Financial Services, Inc.

Job title: Insurance Agency Receptionist

Company: Owens Insurance Agency & Financial Services, Inc.

Job description: Benefits:

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

About Owens Insurance AgencyOwens Insurance Agency is an independent agency that has been in business for over 25 years. We strive to get to know our customers and their needs and serve them in a professional manner. We strive to maintain solid customer relationships by being our client’s trusted insurance advisor.

  • Paid time off and holidays
  • 401K with up to 4% employer match
  • Health Insurance
  • Opportunity for bonus pay

Job Description
We are seeking an energetic and motivated individual with insurance experience to service our existing personal lines clients. This individual will be responsible for reviewing existing customer accounts, assisting with policy changes and endorsements, and assist with billing questions, taking payments, underwriting memos, etc.Responsibilities

  • Establish and develop strong client relationships to maintain agency retention and client loyalty
  • Answer customer calls and correspondence regarding existing insurance policies
  • Receive and process payments as well as needed policy changes
  • Data entry of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system


  • Hold a North Carolina Property and Casualty Insurance license
  • Personal lines insurance experience
  • Demonstrate knowledge of insurance products, rating and underwriting procedures, and coverages
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills
  • Technology and Computer proficiency including agency management systems.

Expected salary: $15 – 18.5 per hour

Location: Wilmington, NC

Job posting date: Fri, 19 Apr 2024 23:55:09 GMT

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Owens Insurance Agency & Financial Services, Inc.

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