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Systems Analyst – EC2

Amazon

Our mission: To be Earth's most customer-centric company.

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Job summary
Do you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions and solve unique technical problems? Would you like to do this using the latest cloud computing technologies and become a core part of the largest cloud infrastructure on the planet?

AWS is seeking Dedicated Cloud Analysts to own and advance mission critical services in our Dedicated Clouds (ADC) and expand our Elastic Compute Cloud (EC2) to government customers. Our team enables customers to leverage some of the greatest advantages AWS offers via the building and operating of massively distributed systems and solutions. This work requires us to develop processes, procedures, and facilities that allow customers to easily use our products and enable us to meet customer expectations on security and speed.

Our Dedicated Cloud Analysts work in a fast-paced environment with our multi-disciplined service teams to deliver cutting-edge services to our customers. At Amazon we “Work Hard, Have Fun, Make History.” On a “typical” day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.

You’ll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You’ll be surrounded by people who are wickedly smart, passionate about cloud computing, and believe that world class service is critical to customer success. You’ll become a master at EC2 platform diagnosis, response, measurement, and automation. You will be able to measure your success by its visible impact on the efficiency and effectiveness of government services for our nation.

This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. The offer is contingent on a successful clearance crossover for a Day 1 Start.

Upon application you will be asked qualifying questions that will be used only in relation to the US Government Security Clearance required for this role.

Our systems analysts spend time:

  • Maintaining the world’s most advanced cloud computing infrastructure
  • Investigating system variances about to affect major services worldwide and solving them proactively before impacting customers.
  • Diving deep into service interdependencies and region specific configurations to find the root of a problem about to affect an entire nation.
  • Studying and learning from industry recognized Amazon distinguished engineers.

Apply to meet our talented team and let’s see if you are the one that can help us scale to meet the demand of our largest government customers! Become our leading expert on Amazon Web Services (AWS) Elastic Compute Cloud (EC2) products and services.
This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.

By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.

BASIC QUALIFICATIONS

  • 1+ years of systems administration experience (Linux/Windows)
  • Excellent communication skills and the ability to work well in a team
  • Troubleshooting/Support experience
  • Strong sense of ownership and urgency
  • Current, active US Government Security Clearance of TS/SCI with Polygraph

PREFERRED QUALIFICATIONS

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

We are dedicated to supporting our new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced lifeboth in and outside of work.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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Systems Analyst – EC2

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Amazon

Our mission: To be Earth's most customer-centric company.

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