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As a Technical Solutions Executive (TSE), you are one of the key factors of success for Autodesk Construction Solutions (ACS). You will partner with Territory Account Executives to drive revenue by consulting on our customer’s business challenges which can be met by the Autodesk Construction Cloud platform and its individual solutions. Coming from the AEC industry, you’ll utilize your experience to identify and uncover our customer’s business needs, develop a strategy, prove value, with the ultimate goal of delivering business outcomes for our customers. In doing this you’ll also develop long-term partnerships in accounts by gaining a clear understanding of a customer’s environment, challenges, and requirements. All while being a part of a bigger, hardworking and fun-loving Technical Sales organization.
- Account Sales Collaboration: In partnership with the Autodesk Construction Solutions Territory Sales Executives, execute on strategy and tactics for closing business and driving expansion, especially cross-product selling opportunities within accounts. Coordinates with global account resources for both ACS and WWS (such as Customer Success Manager and Account Executive) on account strategy and customer initiatives. Effectively works within a team environment consisting of the entire Autodesk account team, including preconstruction workflow specialists, business development representatives, customer success teams, and partners to provide technical closure
- Expansion Planning: Utilizes industry and product expertise to identify the technical requirements and opportunities within each unique customer to develop an achievable strategy to prove that the Autodesk Construction Cloud can deliver the technical requirements needed to satisfy the customer’s positive business outcomes
- Customer Relationship Management: Develops required level of knowledge of customers’ business processes, workflows, and technical requirements in order to build “trusted advisor” relationships with customers. Maintains a comprehensive knowledge of business processes, technology trends, and workflows within their domain of expertise, to provide insight and guidance required to position the value of the Autodesk Construction Cloud
- Technical Discovery & Solution Fit: Participates in technical discovery in collaboration with the ACS Territory sales account executive based on pre-established opportunity size or complexity. Working closely with partnerships and technical services teams on integrations for custom workflows through discovery with sales and the customer
- Technical Closure: Responsible for aligning with key customer stakeholders to secure business and technical closure of the proposed solution within Autodesk Construction Cloud. Manages technical evaluations, defines solutions architecture, facilitates product demonstrations, 3rd party engagements, etc. Consults with ACS sales on technical validation and assesses feasibility, correctness and completeness of proposed solutions; applies best practices in solving business problems
- Collaboration: Works closely with adjacent business resources (e.g. sales management, deployment, adoption, business development, global technical sales, and marketing) participating in ACS product “centers of excellence”, Customer Success programs such as Voice of the Customer, coordinate with deployment teams to implement proposed solutions, and coordinate with ACS marketing for product launches and go-to-market messaging strategy
- Internal Leadership: Shares best practices, competitive information, innovation, and thought leadership within the sales organization, product divisions, and technical solutions organization locally and globally. Participates in strategic speaking engagements at high profile trade shows, conferences, or internal Autodesk events working in collaboration with ACS marketing teams. Interacts and communicates with the various business units of Autodesk Construction Solutions to ensure that Named Accounts needs are met
- Maintains and promotes the value of his/her domain expertise to all Sales channels via a variety of knowledge sharing mechanisms. Participating and/or leading one-on-one and team sessions with peers, colleagues, partners, and customers that highlight business objectives/issues and resolution
- Establishes and maintains industry leadership through comprehensive, in-depth knowledge of the technologies of her/his domain, and insight into the industry practices, business processes, applications, and solutions the domain impacts and is impacted upon by the global technology marketplace. Influences industry ecosystems
- Experience in the AEC industry
- General understanding of SaaS Technology and Sales
- Hungry, humble, and smart with advanced soft skills
- A passion for technology and ability to easily communicate complex solutions
- You’re an overall genuine person and team player who’s empathetic and passionate about moving the industry forward
At Autodesk, we’re building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
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