Level1 Junior Developer- Expert in Service Desk, JavaScript, C# and HTML

Job title: Level1 Junior Developer- Expert in Service Desk, JavaScript, C# and HTML

Company:

Job description: JOB OVERVIEW

• Troubleshoot and resolve hardware, software, and network-related issues.
• Manage and prioritize support tickets, ensuring timely and effective resolution.
• Assist with the setup and configuration of computer systems and peripherals.
• Provide exceptional remote technical support for software products.
• Configure and deploy new applications as needed.
• Assist with testing, quality assurance, and GitHub tasks.
• Work with various technical interfaces like HTML, Javascript, CSS, excel .
• Proven capabilities across development technologies like Github, HTML, AJAX, JavaScript, and jQuery as needed.
• Experience with helpdesk and support technologies like Jira, Zendesk, Trello etc.
• Develop and maintain scripts to resolve complex coding issues.
• Manage user devices through remote access.
• Create and maintain technical documentation.
• Collaborate with developers to ensure seamless system operation.
• Perform regular backups and system checks for business continuity.
• Troubleshoot complex code and product issues on web and mobile platforms.
• Design training manuals and instructions for system users.
• Develop and support tools according to product specifications.
• Demonstrate excellent communication and time management skills.
• Adhere to all applicable health, safety, and HR procedures.
• Undertake additional duties as required.

Qualification and Attributes:

• Bachelor’s degree in Information Technology/Engineering or equivalent.
• A minimum of 3 Years of hands-on experience in the IT support process.
• Proven capabilities across development technologies like Github, HTML, AJAX, JavaScript, and jQuery as needed.
• Experience on a help desk or service desk, handling tickets, and managing support requests.
• Strong hardware experience, including building and repairing computers.
• Basic development experience is a plus.

Please shoot me your CV and portfolio to get considered – Upgrade to see actual info
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Expected salary:

Location: Philippines

Job posting date: Thu, 20 Jun 2024 04:41:16 GMT

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