DHL

Job title: Operations Project Manager

Company: DHL

Job description: YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.Would you like to become part of the world’s most international company?A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.Do you want to make a difference? Then come to our “Insanely Customer Centric” Team and become a Certified International Specialist!YOUR TASKSWorking Location : DHL Central Asia Hub, Chek Lap KokReporting to Senior Manager, Operations Programme, you will be responsible for managing operations quality projects in Central Asia Hub (CAH) on a day-to-day basis to deliver improvements in service quality and ensure projects are completed on time, within budget and to specified quality criteria.Responsibilities:· Lead quality improvement projects and implementation of quality management system in CAH.o Ensure quality management system (ISO 9001: 2015) are implemented, audited and updatedo Ensure procedures as defined in Global SOP are implemented and audited. Prepare and conduct audit program to ensure compliance with procedureso Ensure quality initiatives are implemented, monitored and reviewed effectively in CAH· Deliver new capability and service standards to meet DHL Global SOP & customer needs, including but not limited to network operation systems, special handling procedures, infrastructure upgrade etc.· Develop and maintain relationships with key customers/stakeholders and ensure a comprehensive understanding of their business needs, including planning and monitoring of overall progress, use of resources, preventive & corrective actions, risk/contingency plans and support/advice needed.· Work closely with other teams e.g. Operations, Customs Clearance, Network Control groups in hub and counterparts in DHL network to resolve issues.YOUR PROFILE· Degree in Business, Logistics, Supply Chain Management or related disciplines· 5-7 years’ solid experience in managing large scale / complex projects, preferable in MNC environment· Previous experience in leading quality & continuous improvement function will be a big advantage· Strong communication, presentation and influencing skills· Strong project management skills with excellent analytical and problem solving competencies· Good interpersonal skills and able to work well with colleagues from different level (front line to senior management, local and regional)· Good command of both written and spoken English and Cantonese· Good command of MS Office applications including MS Word, MS Excel and MS PowerPoint· Self driven, able to work independently and under pressureOUR OFFER

Strong career support in an international environment
Great culture and colleagues
Multifarious benefit programm

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!We look forward to receiving your application!Personal Information Collection Statement Pertaining to RecruitmentDHL Aviation (Hong Kong) Limited (“DHL”) is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance”) and DHL’s Personal Data Protection Policy (the “Policy”) atBy proceeding to respond to this recruitment advertisement you consent that we may use retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment purposes (including any or other purposes directly related thereto) in accordance with the Policy.All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years, after which such data will be destroyed.You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that isno longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Division in writing at

Expected salary:

Location: Hong Kong – China

Job posting date: Sun, 09 Jun 2024 04:49:54 GMT

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