web analytics

Sr. Academic strategy Mgr

Amazon

Our mission: To be Earth's most customer-centric company.

DESCRIPTION

Job summary
Amazon is a pioneering, dynamic, and energetic company that thrives on unique and peculiar ways. We take pride in our single-minded obsession over customer satisfaction and our ability to maintain a curious and vibrant culture no matter how large the company grows. We endeavor to build our legacy as Earth’s most customer-centric company and to continue to cultivate and nourish our innovative environment through our mission to hire the best.

As a Academics and content strategy manager, you will be responsible for playing a critical role in improving the engagement and learning outcomes of Amazon Academy students. You will define the course and academics plans for our Live lecture courses for both JEE/NEET. You will work closely with our Live lecture teachers to identify the right academic strategy for them to deliver a good learning experience. We want someone who cares deeply about improving student outcomes by putting the customer first. You will have the opportunity to make a tangible impact on our customers’ lives with this position. You will use data and pedagogy knowledge to drive decisions and plans.

You are the ideal candidate if:

  • You have a rich portfolio of devising academic strategies that successfully drives engagement and improving student learning outcomes across JEE/NEET
  • You’ve show you can leverage insights from market research and VOC to guide student improvement strategy
  • You can define, create and manage processes/SOP’s to deliver a good learning experience to our customer. Defining the corresponding metrics and KPIs for reporting and measurement.
  • You bring an entrepreneurial spirit and are known as a “Inventor and deployer” a leader who can establish process and structure from scratch
  • You are able to present to and influence management at the Director level and above and are capable of writing and owning large, complex documents.
  • Creative problem-solver with a growth mindset; you actively and intuitively find ways to simplify process and improve performance
  • Proven ability to recruit, develop, and retain a high-performing team in a high-pressure, fast-paced environment
  • Establish goals, plans, and metrics to track progress and achieve program objectives.
  • Improve student engagement, attendance in Live Lectures and usage of other content features to improve student outcomes
  • Be a voice of customers with internal team for improving internal processes, features and quality
  • Intervene (through calls to parents/students) in cases of escalations and other interjection scenarios

BASIC QUALIFICATIONS

  • 10+ years of teaching experience for JEE/NEET
  • Produced top 100 ranks in JEE Main/Advanced and 680+ scores in NEET
  • Excellent communication, writing and influencing skills, and be both academic and analytical
  • Strong analytical skills and knowledge of advanced Excel
  • Innovative and proactive problem-solving skills with the ability to exercise integrity and sound judgment
  • Aptitude for learning and using technology for both learning design and data analysis.

PREFERRED QUALIFICATIONS

  • SQL, Python knowledge is a plus
  • Knowledge of common statistical and ML models

To apply for the job click here

Sr. Academic strategy Mgr

To apply for the job click here

Contact us

Amazon

Our mission: To be Earth's most customer-centric company.

Related Jobs