Navex

We're a team of people making a difference doing what we love. We're highly collaborative, think creatively, thrive on achieving excellence, and are passionate about producing incredible results.

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

We’re committed to bringing passion and customer focus to the business.

Position Summary:

If you love being at the intersection of Sales and Marketing, blending art and science to attract prospective buyers and enable sales success, and like working in a fast-growing dynamic organization, then this is the role for you.

The Senior Manager, Marketing Operations serves as a strategic partner on the overall vision and strategy of the department, facilitating daily operations and providing infrastructure support through data collection, analysis, measurement/metrics and continual research/implementation of best practices that reinforce evolving marketing strategies.

This role will require an innovative person who is inherently good at leveraging the data that technology creates. Someone technically savvy and a strategic thinker who is skilled at aligning teams and building strong relationships to make sure the marketing automation systems and data is being properly collected and connected. This includes making sure the marketing team has the tools and training needed to provide the highest standard of usage of the data and technology. The ideal candidate is expected to bring hands-on experience with campaign management lifecycle, including leading campaign operations.

We Offer You:

Inspiring Culture. Invested teammates, belonging groups, and a socially determined culture
Meaningful Work. Innovative products and solutions with real life impact for people and organizations
Career Growth. Stellar training, mentorship, and an unwavering commitment to your growth and success
Life Flexibility. To care for you, your loved ones and your community
Industry Leadership. A highly reputable, fast growing and consistently profitable organization
Real Rewards. Competitive and transparent pay practices, wellbeing programs and benefits with choice

What You Will Do:

Manage and run NAVEX’s global marketing operations (US, EMEA, APAC), acting as the subject matter expert for Marketing Operations and Automation for our global marketing teams
Continuously lead, build, coach and inspire staff with the goal of ongoing individual improvement and retention, establishing a culture that encourages and motivates members to achieve their maximum potential
Manage and support the execution of email campaigns and automation
Be a collaborative partner on strategy, planning and execution within MOPs, Marketing and the broader organization
Develop and manage the Marketing Operations strategy and roadmap in conjunction with the Marketing group and company objectives
Continuously improving cadences, workflows, nurture tracks, drip campaigns, campaign structures, processes and automation
Own and manage the MarTech stack programs and applications, technology integrations, business relationships, contract origination and renewal (including but not limited to Marketo, SFDC, Litmus, Terminus, Zapier, 6sense, Webinar.net)
Support teams in data extraction for various projects from all internal databases and other data sources, overseeing data hygiene and cleanliness
Be a key partner and leader within the Data Governance team and meetings.
Regularly audit errors, workflows, website forms and makes updates to emails and landing pages

What You Will Need:

A Bachelor’s degree in marketing, communications or other relevant field preferred
5+ years of experience in marketing operations-focused leadership role, preferably with a technology company and 2+ years of experience managing direct reports
In-depth knowledge of Marketo and Salesforce required; working knowledge of ABX platform preferred
Experience developing partnerships across multiple departments, including Sales, Sales Ops, BDRs, Business Systems, Customer Success
Strong knowledge of GDPR and data privacy laws
Strong problem-solving skills including the ability to plan, make and communicate sound decisions effectively
Demonstrated ability to interact and cooperate with all levels of the organization
A mindset for optimization and testing, with a track record of constantly improving marketing programs and testing new ways of executing to deliver meaningful results
Excellent verbal and written communication skills, presentations skills and a commitment to collaborate with people across a variety of levels with diverse backgrounds

NAVEX is an equal opportunity employer, including disability/vets.

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!