American Girl Community & Event Coordinator (Full-Time)

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:  The Sr. Community & Event Coordinator position is part of the American Girl Chicago retail store team.

Job Description

The Opportunity: The Community and Event Coordinator manages and leads all aspects of the planning, coordination, and communication for private and large group parties and sales, store events, excursions, community and hotel partnerships for the store location.  Work in world famous Rockefeller Plaza in the heart of New York City.  And you will be in the American Girl Flagship location!

What Your Impact Will Be: 

• Independently research and solicit group prospects and partnerships within the community for internal and external store events.  
• Partners as team leader to plan/execute event and assigns roles and responsibilities with the AG store teams.  Resolves any customer service issues and leads event execution team to do the same.
• Communicates with both internal and external stakeholders to ensure each event is executed with excellence.
• Propose revenue driving initiatives and support manage budget recommendations per event.
• Manage store events and provide support to other team members on planning of storewide projects.
• Processes all paperwork including contracts.
• Support retail floor when needed.
• Work directly with Retail Marketing Team on all company events, launches, and event initiatives.
• Take lead position with PR and Brand and acts as Brand Ambassador for the location.
• Plan and execute Influencer/VIP/PR and Celebrity visits
• Drive and partner with key retail teams to provide merchandise displays and manage inventory for events.
• Provide guidance to Flagship partners and home store on community outreach, hotel affiliations and Retail Marketing Team on legal needs
• Manage master grid of all events/programs for home store.  Lead the creation of store restaurant, and event hours.  Update the AG website team.
• Analyzes annually all events/programs to determine effectiveness in achieving retail marketing goals provide recommendations and feedback.  Researching, recommending, and implementing new events/programs.

Qualifications

What We’re Looking For: 

• 3-5 years of related experience, preferred
• Excellent communication skills, including both verbal and written.
• Excellent computer skills
• Platform/presentation skills
• Customer service skills
• Party or event planning experience

Additional Information

What It’s Like to Work Here:

American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT, www.mattel.com), a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.