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Senior Community Manager, AWS Analytics Product Marketing


Our mission: To be Earth's most customer-centric company.


Job summary
Are you a detail-oriented community manager who enjoys building lasting relationships with technical communities? Do you also gravitate towards the program management side of community-building, creating frameworks processes, and playbooks, to help scale community building programs globally? The Product Marketing team for Analytics is seeking an experienced, committed, and innovative community manager to own and program manage developer/builder communities on a global level, while also building lasting relationships with AWS community leaders and advocates. This role will sit within our AWS Product Marketing organization, where our goal is to win the hearts and minds of developers and hands on builders around the world, by meeting them where they are and providing the right technical education, tools, and resources to enable developer success.

As a Senior Community Manager, you will act as a liaison between our internal Developer Marketing, Product Marketing, Field Marketing, Developer Relations teams, and the North America community of builders. You will be the main point of contact for both AWS and third-party technical communities and user groups, setting up and nurturing communities in a path of organic and sustainable growth. You will also be responsible for creating and maintaining symbiotic relationships with prominent developers who are influential in the cloud development arena, providing them with tools and resources to share knowledge of AWS at scale within their networks. This role is a hybrid, part community manager, part program manager, where you will define and drive messaging, establish engagement tactics and investments, implement global and local programs, and support community events and marketing to drive advocacy of AWS within their networks.

This role is Virtual – US but also open to those who prefer an AWS office. Relocation assistance available within the US on non-virtual hires.

In this role you will:
Own and program manage our global Community advocacy vision and initiative to engage with passionate developers and builders who seek to acquire Cloud and AWS skills, while sharing their knowledge with others.
Drive event strategy, execution, and measurement for community engagement at AWS and third-party events
Lead existing community awareness programs in North America (AWS User Groups, AWS Community Days, and more), as well as innovating net-new initiatives relevant to the region and the wider community landscape of developers.
Drive program content and messaging, mange ongoing North America program communication, recurring events, & management/on-boarding of program members in partnership with internal stakeholders.
Manage relationships with influential AWS builders, grow technical user (developers, architects, and more) communities. Partner with these leaders, provide them the platforms needed to share their AWS stories in-person and online.
Work closely with multiple internal teams and stakeholders to scale the community advocacy strategy.
Build tactics for quantifying the impact of our community engagement & advocacy programs
Report on metrics and discuss progress of the community initiatives with regional Business, and Marketing leadership, evolving the program structure as needed to align to shifting community needs.


7+ years’ experience in marketing, marketing communications, community management, and/or digital/high-technology companies/product management
7+ years’ experience building, executing and scaling cross-functional marketing programs
Bachelor’s degree in Marketing, Communications, Advertising, Engineering or other related discipline OR an additional 4+ years’ building, executing and scaling cross-functional marketing programs


* A Bachelor and/or MBA degree in marketing, business, technology, or relevant field of study
Proven track record in building community engagement/advocacy programs
A career path that demonstrates increasing levels of responsibility
Self-starter with demonstrated ability and willingness to roll up sleeves and execute to get the job done• Accomplished range of skills from high level strategic thinking to creative and detailed execution
Attention to detail, excellent organization skills, with proven success in managing complex and multi-faceted marketing programs driving projects through completion
* A leader and excellent communicator who can drive consensus and articulate program recommendations and trade-offs to senior leadership

Inclusive Team Culture

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance

Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

If located within the city limits of Columbia, SC, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

The base pay range for this position in Colorado is $142k – $193k per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon’s internal or external careers site.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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Senior Community Manager, AWS Analytics Product Marketing

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Our mission: To be Earth's most customer-centric company.

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