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Team Lead, Campaign Operations

Madison Logic

TBD

About Madison Logic:
Our team is reshaping B2B marketing and having fun in the process! As a truly global company, we take pride in the diverse backgrounds of our team. When joining Madison Logic, you are committing to giving 100% and always striving for more. Work with & learn from an incredible group of people who care about your success as much as they care about their own. Our team is at the heart of what we do and our success starts with you!
Remote work note: Please refer to the job posting detail to determine what (if any) remote work options apply to the specific job advertised. Not all positions are available in all countries/regions. Where applicable, remote work must be conducted from your home office located in a jurisdiction in which Madison Logic has the legal right to operate. It requires availability and responsiveness on a full-time basis from a distraction free environment with access to high-speed internet. Please inquire for more details.
* United Kingdom: Remote Work is available to all applicants residing & authorized to work in the UK
* United States: Remote Work is available to applicants who reside in, and are authorized to work from, the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, New York, Oregon, Texas, Utah, Virginia, Washington State.
* Singapore: Remote Work is available to all applicants residing & authorized to work in Singapore
About the Role:
The Madison Logic Campaign Management Team will play a critical role in the successful delivery and optimization of our customers’ digital advertising and content syndication campaign. As part of ML’s Customer Success organization, this cross-functional role will work closely with Sales, Customer Onboarding, BI, Product, and Finance to ensure the successful execution, optimization and delivery of our customers’ digital marketing campaigns.
 
Madison Logic’s Team Leads (Campaign Management) have a passion for developing high performing teams, improving operational processes, and training individuals. You will act as a coach for Campaign Managers, helping individuals develop their skills for career growth, increase their technical knowledge, and create a positive culture.

What You Have:

  • Support management in recruiting, onboarding, developing, empowering and retaining a high-performing team of Campaign Managers
  • Manage the onboarding program for new CM team members and hold 1:1s with CMs in satellite offices as needed
  • Serve as a role model, coach, mentor, and leader on the CM team, helping individuals develop skills for career growth
  • Embody and employ Campaign Management best practices as an example for the rest of the team
  • Be the subject matter expert across ML’s products and 3rd party applications including Lead Generation and Digital Advertising Operations and platform integrations
  • Join client calls as needed to offer technical implementation and optimization consultation to ensure a successful campaign execution
  • Coordinate and facilitate ongoing education sessions, training materials and ad-hoc special initiatives for the team
  • Partner with the finance team to complete month-end close processes, analysis and reporting
  • Optimize CM team processes and represent CM team cross-departmentally for special initiatives
  • Help to create a culture of operational excellence where the team consistently executes toward delivering the best possible experience and solutions for customers while meeting service level agreements
  • Support CMs as a primary escalation resource to troubleshoot and solve issues to generate positive outcomes
  • Encourage and exemplify a culture of creative thinking, accountability and productive collaboration

Qualifications | Basic Requirements:

  • Bachelors Degree
  • 5+ years experience in a digital operations role, ideally in an advertising or marketing technology, media, digital ad agency or software company
  • 2+ years experience as a proven role model CM, supporting the development and success of your clients and colleagues
  • 2+ years experience with Salesforce or other CRM platforms
  • Experience with programmatic buying and optimization
  • Marketing and advertising agency relationships preferred

Qualifications | About You:

  • “Can-Do” attitude with an inherent drive to exceed goals
  • Naturally curious with a passion for learning and process improvement
  • Detail-oriented, analytical and solutions-focused mindset
  • Advanced knowledge of Excel
  • Experience with Microsoft Office suite of products
Expected Compensation (Dependent upon Experience & Location)
Base Salary: $95,000 – $105,000/year
Additional Discretionary Earnings Target: $10,000/year
Pay Transparency:
We are committed to paying our team equitably for their work, commensurate with their individual skills and experience.  Salary Range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process taking into account the experience, education, certifications and skills required for the specific role, equity with similarly situated team members, as well as employer-verified region-specific market data provided by an independent 3rd party partner.
We will provide more information about our perks & benefits upon request.
Who We Are:
 Our Vision: We empower B2B organizations globally to convert their best accounts faster
 Our Values: #TEAM     #OWNIT    #RESPECT     #EXCEL     #EMPOWER
Our Commitment to Diversity & Inclusion:
Madison Logic is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of sex, race, color, religion, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status.
Privacy Disclosure:
All of the information collected in this form and/or by your application by submission of your online profile is necessary and relevant to the performance of the job applied for. We will process the information provided by you in this form, your CV (including physical and online resume profiles), by the referees you have noted, and by the educational institutions with whom we may undertake to verify your qualifications with, in accordance with our privacy policy and for recruitment purposes only. 
For more information on how we process the information you have provided including relevant lawful bases (where relevant) please see our privacy policy which is available on our website (https://www.madisonlogic.com/privacy/). 

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Team Lead, Campaign Operations

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Madison Logic

TBD

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