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Associate, Product Communication



Job Description

Job Purpose
• This role is to support each franchise with its communications needs as a business partner (BP) through planning and executing communications activities related to strategic brands and new projects/initiatives under the guidance of supervisor.
• This role is expected to be well informed of Franchises’ strategy and activity through proactive information gathering with relevant parties within Novartis and share information with the C&E Communications team to maximize communications opportunities in multiple ways under the guidance of supervisor.
• This role should build good relations and communicate with external partners, mainly media in liaison with the media team and patient organizations, to gain trust in, and to enhance reputation of the company under the guidance of supervisor.
• This plays a key role in communicating value for new projects, strategic brands, and diseases externally and internally to contribute to stakeholders including patients, which will lead to improve/enhance NPKK’s presence and reputation as well as associate engagement under the guidance of supervisor.

Major Accountabilities
• Develop and implement communication strategies for new launches and additional indications to strengthen brand images of NPKK and projects under the guidance of supervisor.
• Develop and implement communication strategies to further strengthen Novartis reputation in innovation through new therapeutic platforms/technologies Novartis offers via NIBR and GDD under the guidance of supervisor.
• Become a strategic business partner with each franchise and brand team by coming up with creative ideas and implementing brand communication actions to contribute to maximizing brands, franchise, and corporate values under the guidance of supervisor.
• Contribute to disease awareness campaign collaborating with JBT and other groups of Comms & PA under the guidance of supervisor.
Operational Excellence
• Share information gathered from Franchises with, and execute communications activities in collaboration with groups in C&ECommunication and PA Dept under the guidance of supervisor. Ensure strategic brands and franchise projects are communicated effectively externally and internally in multiple forms.
• Advocate continuous improvement of quality. Comply with company standards and local regulations
• Ensure adequate reporting of adverse events / technical complaint / compliance issue in accordance with company procedures
• 100% timely delivery of all training requirements including compliance

Diversity & Inclusion / EEO


Minimum Requirements

-(Mandatory) Bachelor degree
-(Desirable) major in communication or pharmaceutical science.
-(Desirable) Master degree in science, communication or business and administration.

-Experience working in product communications including involvement in media relations. (internal appliciaton require 3 years experience with the company)
-Customer facing roles, i.e., MR, MSL, clinical trial monitors.
-Brand manager, Medical managers and other roles that requires strategic planning skills.
-Working experience in abroad
Japanese: (Mandatory) Fluency
English: (Mandatory) TOEIC 730
Eager to learn, always seeking and trying new ways of doing things, challenging the status quo, em-bracing changes. Have broader perspectives and ability to think things in context.


Business Unit



Company / Legal Entity
Novartis Pharma K.K.

Job Type

Employment Type

Shift Work

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Associate, Product Communication

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