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Cash Room Attendant

Mars Inc.

Mars is a family-owned business with more than 130,000 associates globally, making diverse products and offering services for people and pets.

This position will pay $16.50/hr

What will be your key responsibilities?

The Cash Room Attendant/Store Administrator supports the management team in the execution of daily business administrative duties that drive business performance. General tasks include cash handling, paperwork, tracking sales trends, helping Guests, and carrying out other directives given by the Operations Leadership team.

What are we looking for?

M&M’s BRAND AMBASSADOR and PRODUCT KNOWLEDGE:
• Become knowledgeable of the M&M’s Brand and the store products designed to
delight our guests.
• Display a “Guest comes first” attitude by prioritizing Guest Experience.
• Acts as a positive role model for others by demonstrating passion and enthusiasm.
CUSTOMER FOCUS:
• Display the Guest Experience Program training standards daily and consistently to
provide exceptional guest service and enthusiastically create an unforgettable
experience through personal interactions with our guests.
• Serve as liaison between customer support team, management and customer to
improve customer service and business productivity.
• Analyze customer complaints and provide appropriate corrective actions.
RESPONSIBILITY FOR BUSINESS RESULTS:
• Contributes to and is knowledgeable of store KPI’s
• Actively works towards accuracy in all cash handling processes.
FRIENDSHIP and COLLABORATION:

• Works alongside the management team to create and maintain cash room and Key Performance Indicator reports
• Complete all required paperwork related to cash room duties
• Supportive of management decisions by preventing triangulation and encouraging direct conversations.
PUNCTUALITY and INTEGRITY:
• Comply with all store policies, including the attendance policy, cash handling policy and data handling policies.
• Exemplify The Five Principles and The Associate Concept
• Trains new associates as it relates to cash handling guidelines.
INITIATIVE and JUDGEMENT:
• Responsible for all aspects of cash handling, i.e., balancing the safe, change orders, reconciling tills, vendor payouts, deposits, reporting and preparing till funds.
• Troubleshoot, advise and follow up with technical support in the resolution of POS system issues.
• Maintain confidentiality in all matters related to cash handling.
Other duties as assigned by the management team

What can you expect from Mars?

  • Work with over 130,000 like-minded and talented Associates, all guided by The Five Principles.
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.

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Cash Room Attendant

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Contact us

Mars Inc.

Mars is a family-owned business with more than 130,000 associates globally, making diverse products and offering services for people and pets.

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