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Marketing Manager, Audience Development- Amazon Music

Amazon

Our mission: To be Earth's most customer-centric company.

DESCRIPTION

Job summary
This role can be based in one of our Amazon Music sites; SF, LA, Seattle, NYC, or Atlanta.

About Amazon Music
Amazon Music reimagines music listening by enabling customers to unlock millions of songs, podcast episodes, and thousands of curated playlists and stations with their voice. Amazon Music provides unlimited access to new releases and classic hits across iOS and Android mobile devices, PC, Mac, Echo, and Alexa-enabled devices including Fire TV and more. With Amazon Music, Prime members have access to ad-free listening of 2 million songs at no additional cost to their membership. Listeners can also enjoy the premium subscription service, Amazon Music Unlimited, which provides access to more than 75 million songs and the latest new releases. Amazon Music Unlimited customers also now have access to the highest-quality listening experience available, with more than 75 million songs available in High Definition (HD), more than 7 million songs in Ultra HD, and a growing catalog of spatial audio. Customers also have free access to an ad-supported selection of top playlists and stations on Amazon Music. All Amazon Music tiers now offer a wide selection of podcasts at no additional cost, and live streaming in partnership with Twitch. Engaging with music and culture has never been more natural, simple, and fun. For more information, visit amazonmusic.com or download the Amazon Music app.

The Amazon Music team is looking for a Marketing Manager to drive channel marketing campaigns across key audiences and genres (including Hispanic and HipHop). S/he will develop cross-channel campaigns across outbound, merchandising and other Owned & Operated channels. S/he will create audience growth strategies supported by Amazon’s Owned and Operated channels. They will work closely with Prime Video, Twitch and Industry teams to contribute to consolidated annual and quarterly plans (OP1, OP2, QBRs) for these programs. They will also work closely with HipHop and Latin/Hispanic leads, artist relations, artist marketing, programing, and paid media teams. S/he will create new channel marketing programs, test aggressively, and scale initiatives.

The ideal candidate will have channel marketing experience leading efforts for consumer facing technology products/services. You will need to prioritize effectively in a fast-moving and ever-changing environment, communicating clearly and persuasively. You will quickly form data-driven plans and execute across many channels simultaneously. This is a visible position that will interact at all levels of the company. We are looking for a relentless, customer-obsessed, and business-minded marketer with a penchant for invention, connecting with customers and delivering results.

Key job responsibilities
• Test and scale outbound and merchandising campaigns targeting emerging audiences, genres and artist-fan programs
• Act as an outbound generalist for Audience Development team, testing and scaling campaigns across multiple owned and operated channels like email, push and on-site merchandising.
• Develop annual and quarterly channel marketing plans, playbooks and campaigns for emerging audiences; focusing on growth experimentation to drive audience acquisition, first actions and MAU metrics.
• Develop and document key playbooks, learnings, best practices and strategies to be leveraged across global teams and to inform new programs
• Drive growth experiments, acquisition, funnel optimization and testing plans to drive scalable results
• Leverage data to analyze and optimize programs
• Excellent analytical approach to identifying total addressable audience (TAM) and segmentation approach across key genres, audiences and segments
• Own key business metrics, support in-depth business reviews and present to leaders
• Develop and test partnerships across Prime Video, Twitch and Amazon teams to launch innovative growth marketing campaigns

BASIC QUALIFICATIONS

• BA/BS, MBA or equivalent work experience
• 3+ years of digital marketing experience
• 3+ years of direct management of some of the following: growth marketing, paid media, CRM, merchandising, brand, promotions, GTM execution, mobile app marketing (iOS and Android), partnership marketing, funnel optimization, creative development and/or e-commerce
• Excellent knowledge of the music industry and music culture
• Ability to easily transition from high level strategic thinking to detailed execution
• Excellent communication skills to drive recommendations, articulate tradeoffs, and communicate plans to leadership
• Ability to lead cross-functional projects across industry, product, engineering, BI teams and global marketing stakeholders

PREFERRED QUALIFICATIONS

• Spanish language fluency a plus
• 2+ years of experience marketing digital consumer products, subscription and/or entertainment services
• 2+ years of mobile experience with consumer technology product or service

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction record.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Amazon is committed to a diverse and inclusive workplace.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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Marketing Manager, Audience Development- Amazon Music

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Amazon

Our mission: To be Earth's most customer-centric company.

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