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Localization Support Manager, Amazon Ads

Amazon

Our mission: To be Earth's most customer-centric company.

DESCRIPTION

Job summary
Amazon is building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.

Our team’s mandate is to build a world class Ads Localization program that removes language related barriers from advertising and help suppliers reach a global audience at scale. This is a one of a kind localization program that uses best in class machine translation technology and combines it with intelligence from human translators to deliver highest quality marketing translations. As localization support manager on this team, you will be responsible for day-to-day management of localization projects with a focus on expanding the language of preference program for Advertisers. You will work with vendors and customers to streamline and improve processes for scaling in this growing organization.

Key job responsibilities

  • Manage localization projects end-to-end, working closely with language specialists, internal business partners, external vendors and other departments
  • Develop customer-based project plans and workflows; manage time, budget, resources and quality control
  • Monitor external vendor quality and investigate quality variation, ensuring best in class marketing content
  • Set up projects in proprietary CAT tool, resolve CAT-tool related client and vendor issues and address knowledge gaps
  • Collaborate with relevant stakeholders to resolve questions or conflicts related to terminology, language quality and workflow
  • Identify, communicate, and proactively mitigate project risks
  • Write, edit, review and maintain localization process documents
  • Maintain Amazon Advertising brand and product localization standards

What we offer:
Unlimited contract
5 weeks of vacation
Public transport reimbursement
Multi-sport card
Meal Vouchers
Employee referral program bonus
Life insurance and pension plan
Varying local discounts e. g. for canteens, cafes etc.
Office with chill out areas, relax room and activities like football table, Play Station, VR
Corporate events and team events
Possible internal and/or international growth

BASIC QUALIFICATIONS

  • Bachelor’s Degree in Marketing, Linguistics, English, Communications, or a related field
  • 3+ years of localization / operations experience
  • Experience with video localization
  • Computer literacy (Excel, Word, PowerPoint, Outlook)
  • Experience using data and metrics to measure impact and determine improvements

PREFERRED QUALIFICATIONS

  • Fluency in English and an additional language
  • Excellent written and verbal communication skills
  • Experience using Microsoft Excel to manipulate and analyze data
  • Attention to detail
  • Excellent organization skills, and ability to manage multiple projects and responsibilities
  • Strong problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to work on different projects simultaneously
  • CAT tool knowledge

Are you interested? We look forward to receiving your application. Please submit your online application including your CV in English.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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Localization Support Manager, Amazon Ads

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Amazon

Our mission: To be Earth's most customer-centric company.

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