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Marketing Operations Manager – Strategy and Analytics (Open to remote EST/CST)

Aircall

Aircall’s vision is to make phone support as easy to manage as any other business workflow.

Aircall is a place where voices are valued.
Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 12,000+ customers (and growing) to make authentic, human connections.
Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, Sydney, Madrid, London, Berlin, Tel Aviv, or at home – everyone has a voice that is valued.
Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.
About the role:
Aircall is in the midst of a high-growth stage and with that, comes growing pains. In this role, you will report to the global Director, Marketing Operations and you will be a key member of a team that sits at the intersection of Marketing, Sales, Strategy, Finance, and Data. You will level up the marketing organization, integrating it strategically with the rest of the business, as well as promote and champion proper process, structure, and data governance along the way. The role will allow you to develop a variety of skills that will contribute to your entire career while working with a team of talented people who help our dynamic range of customers.
You should have strong written and oral communication and project management skills, enabling you to work with key business stakeholders to understand requirements and shape analytical deliverables. You should also have a demonstrated ability to think strategically and analytically about business and technical challenges, with the ability to work cross-functionally. A keen sense of ownership, drive, and scrappiness is a must

What you’ll do:

    • Be a strategic partner to the Leadership Team, to track and assess the business under a rigorous data-driven approach
    • Drive the marketing strategy, working cross-functionally (Marketing, Sales, Finance, HR, Customer Success), to accelerate growth and to optimize spend and ROI
    • Centralize and standardize the data and analytics used by the Marketing team, by working with the Sales Operations and Data team to build the right business reporting at every level, from individual contributors to managers to the board
    • Drive alignment between the Marketing team and the other go-to-market teams, particularly the Sales team, by establishing strategic targets and promoting shared language, analytics, and tracking between the teams
    • Deliver on key cross-functional projects to improve the business in the long-term such as multi-touch attribution, medium-segment growth acceleration, and positioning integrations as our core growth lever

What you’ll bring:

    • 3/4+ years’ experience in a top consulting firm, or in a strategic marketing role within a fast growing company
    • Strong written and oral communication and collaboration skills, with the ability to manage and partner effectively with Aircall leadership
    • Experience manipulating large data sets in a database proficiency in Excel / Gsheet (including Pivot Tables, functions, etc); Experience if possible in providing or working with team providing business insights: including dashboarding, data visualization, and reporting with tools such as Tableau, Looker, etc
    • You understand marketing concepts such as pipeline, lead life cycle, MQLs, and conversion rates
    • Assertiveness, directness, and a “company first” mentality; Leadership and ability to quickly scale a team of analysts in the future
    • High energy, autonomy, and resilience with a “Get it done” attitude
    • A really nice to have: Experience using our marketing tech stack eg. Marketo, Salesforce & Bizible
Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We’re creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to be part of the team and the journey we’re on.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆‍♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💵 Competitive salary package & equity
🏨 Medical, dental, and vision insurance is 100% covered
📈401k plan with company matching!
✈️Unlimited PTO — take the time you need to come to work feeling great!
⭐️Wellness, commuter, and childcare reimbursements
💚Generous parental leave policy
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

To apply for the job click here

Marketing Operations Manager – Strategy and Analytics (Open to remote EST/CST)

To apply for the job click here

Contact us

Aircall

Aircall’s vision is to make phone support as easy to manage as any other business workflow.

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