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Senior Receptionist

guidepoint Guidepoint

Guidepoint connects clients to a vast network of experts—across industries around the globe—providing strategic insights and a competitive advantage as they make business decisions and investments.

Overview:

The Senior Receptionist is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives, and staff members at all times. They will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their stay.

What You’ll Do:

  • Greet visitors and clients with a smile and stand as they get on the floor.
  • Direct and/or escort clients to designated meeting room.
  • Conduct overall room appearance site inspection and work with Facilities Management to maintain facilities.
  • Work closely with office services team (Coordinators, Catering, Audio/Visual) on overall execution of events.
  • Handling on-floor conference room activities, both visually and by means of the reservations system, being aware of meeting start / end times, attendees in the room, food and beverage orders, etc. Advising the appropriate staff members of changes in meeting room status, special requests, etc.
  • Conduct opening and closing walkthroughs when business requires.
  • Assist in conference room readiness inspections to determine the room is equipped with proper event materials such as pads, pencils, event handouts and welcome packages.
  • Preparing agendas, printing of packet/materials for meetings.
  • Minor booking of meetings/events following protocol for email confirmation, no show management and internal correspondence.
  • Follow protocol for personalized email confirmations and internal correspondence.
  • Answering telephones in a friendly, professional manner, taking messages with accuracy, transferring phone calls, and appropriately handling or referring questions and requests. Proper telephone techniques include always putting a smile in one’s voice and enhancing personalization by using names.
  • Register visitors for meetings/events.
  • Acting as an overall Hospitality Services resource to guests, visitors, and employees in providing way-finding and amenities within building, commutation and transportation, community retail, neighborhood amenities, and organizational information.

What You Have:

  • High school diploma or GED equivalent required
  • Associate degree in office administration, management, or related field preferred
  • 2+ years working in client service / reception position within a hospitality or corporate environment
  • Computer literate and proficient using Microsoft Suite
  • Experience using office machinery (fax, printer, copier, phone systems etc.)
  • Excellent customer service skills
  • Organized and detail-oriented
  • Outstanding communicator both verbally and written

What We Have:

  • Competitive compensation
  • Free snacks and beverages
  • Excellent medical, dental, and vision coverage for you and your dependents
  • 401(k) match, life insurance, commuter benefits, corporate gym rates, paid time-off and parental leave plans
  • Friday happy hour and “Summer Fridays”
  • Year-round corporate athletic league
  • Casual work environment

About Guidepoint:

Guidepoint, a leading expert network firm, connects clients with vetted subject matter experts—Advisors—from their global professional network. Guidepoint clients leverage the insights and perspectives shared by Advisors to stay informed and make better business decisions. Its slate of services, including phone consultations, surveys, events and proprietary data insights products, help professionals gain comprehensive understanding of a topic before making strategic or investment decisions. Guidepoint’s multinational client list includes 9 of the top 10 consulting firms and some of the largest hedge funds, private equity firms and Fortune-ranked public companies. For more information, visit www.guidepoint.com.

 

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Senior Receptionist

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Contact us

Guidepoint

Guidepoint connects clients to a vast network of experts—across industries around the globe—providing strategic insights and a competitive advantage as they make business decisions and investments.

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