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Senior Lead Credit Risk Officer-Home Lending Servicing

wellsfargo Wells Fargo

Wells Fargo is a diversified community-based financial services company with a vision to satisfy customer’s financial needs and help them succeed financially.

About this role:

Wells Fargo is seeking two Senior Lead Credit Risk Officers role. The two openings within this posting align to specific functions within Home Lending Servicing. Each position will report directly to the (Head of) Default Oversight & Quality Assurance and will leverage their experience and knowledge of credit risk management, business functions, products and services to provide independent, credit risk leadership and oversight of the Home Lending Servicing business.

Role #1: Oversight of Loss Mitigation: Oversight of the end-to-end Home Lending Loss Mitigation programs and related activities which includes modifying the payment of a customer experiencing hardship, forbearance, and liquidation (e.g., short-sale, deed-in-lieu, short payoff).

Role #2: Oversight of Home Lending Servicing and Collections: Collections (pre/post charge off and off-ledger recovery); Bankruptcy, Foreclosure, OREO; Loss Forecasting (including non-performing assets/TDRs) and Performing Servicing including Home Equity Line Management.

The Senior Lead Credit Risk Officer who will interact with senior management in the Home Lending chief risk officer (CRO) team, specifically focused on collections credit risk management and oversight. These roles are responsible for ensuring business-aligned credit policies, programs, products and strategies are within the business and company credit risk appetite, are well controlled and monitored to manage the risk and follow governance and enterprise program requirements, as applicable.

In this role, you will:

  • Advise senior leadership to develop and implement strategies, programs and policies with a direct and significant impact on credit risk appetite
  • Lead the strategy and resolution of highly complex and unique challenges to drive the company credit culture, appetite, and business performance requiring in-depth evaluation across multiple areas or companywide
  • Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking, and coordination of highly complex activities and guidance to others
  • Monitor, assess and report on asset quality, portfolio trends and credit policy exception trends
  • Approve credit transactions and participate in acquisition due diligence
  • Approve and provide credible challenge of line of business credit products, programs, and policies
  • Provide vision, direction and expertise to senior leadership on implementing innovative and significant business solutions
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
  • Interact with internal and external customers
  • Collaborate with business for oversight of risk management
  • Interact with Audit, Legal, external agencies, and regulatory bodies on risk related topics

Preferred locations(s) listed above. Other locations within the Wells Fargo footprint may be considered for current Wells Fargo employees.

Required Qualifications:

  • 7+ years of Credit Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Business-aligned credit risk management experience in residential real estate
  • Deep understanding of specific Home Lending servicing and collections credit strategies including investor requirements.
  • Credit risk experience across the credit life cycle (new originations, account management, collections/loss mitigation)
  • Deep understanding of enterprise credit and accounting policies
  • Experience with credit evaluation (quality assurance, risk asset review, underwriting, portfolio management etc.)
  • Proven ability to influence and lead in a highly matrixed environment
  • Proven ability to credibly challenge senior leadership and influence decision-making
  • Demonstrated ability to prioritize and work under pressure in fast paced and fluid situations

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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Senior Lead Credit Risk Officer-Home Lending Servicing

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Wells Fargo

Wells Fargo is a diversified community-based financial services company with a vision to satisfy customer’s financial needs and help them succeed financially.

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