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Alpha Middle Office Change Delivery Business Analyst, Officer

State Street

State Street is a leading provider of financial services to institutional investors around the world.

Purpose of Role:

The Change team will be accountable for the delivery of change impacting Middle Office Operations functions supporting our Aladdin Operating Platform Clients (M&G). The team are to manage & implement the following change initiatives on behalf of clients into Global Delivery teams in Hyderabad.

The position will be supporting :

  • Regulatory Change
  • Process Optimisation
  • New Markets
  • Product Delivery
  • IT Decommissioning
  • Operational Platform

This specific role is to provide support to the Change Co-ordinators and Change Manager with a focus on the design and documentation of operating models and end to end workflows. Working closely with the Change Co-Ordinator team, providing regular updates and reviewing the impact on resourcing to support change implementation and BAU impact.

The role requires a flexible, learning mindset and a willingness to work on own initiative.



The major responsibilities of the role are as follows:

  • Support Middle Office Operations Change control activities including:
  • Status reporting into the Change Co-ordinating team including escalation of risks impacting delivery of changes initiatives, MI and resource impact.
  • audit and risk assurance actions, working in close collaboration with stakeholders, ensuring there is a robust assessment and reporting process in place
  • Support Client optimisation change projects
  • Delivery of Change in operating models to Global Delivery Oversight (GDO)
  • Champion improvement initiatives and drive through to delivery working with the client and the GDO team
  • Managing resource capacity / impact on change deliverables across the GDO Team / Hyderabad who are the recipients once CR’s are implemented.
  • Work collaboratively with the wider State Street teams to support Client’s requirements for new markets & Regulatory Change and document operating models
  • Guardians of end-to-end operating model and associated governance framework, including documenting operating workflows in Visio
  • Provide support to Client Service Team & input into SRM’s
  • Deliver excellent standard of service at all times, proactively managing client concerns in an open and transparent manner
  • Proactively manage personal development and support the development of others in the team
  • Work collaboratively and take personal accountability to maintain and enhance the team’s controls and to support the improvement of the control environment

    Work Parameters or Boundaries (e.g. Internal Procedures):

    • Ensure all activities are compliant with corporate standards
    • Maintain clear and effective communications with immediate colleagues and Senior Management
    • Deliver high quality, professional service to Aladdin Operating Platform Clients (M&G)
    • Adhere to internal procedures and best practices at all times

    Specific Qualifications/Skills:

    • Excellent communication skills with a passion for client service, and a proven track record of influencing at senior levels
    • Detail oriented and accuracy
    • Comfortable dealing with high levels of ambiguity
    • Ability to multi-task, and work flexibly
    • Ability to work under pressure/ to deadlines.

    Previous Level of Experience:

    • Minimum 5-7 years of financial services experience, in Asset Management Operations
    • Aladdin experience
    • Strong Visio and Powerpoint skills
    • Good knowledge of end-to-end operations model for investment management (front-to-back understanding)
    • Strong collaboration and ability to influence internal and external stakeholders
    • Strong written and communication skills
    • Proven delivery capability
    • Strong written and communication skills with ability to present to clients and senior management

    Skills – interpersonal, numerical, problem-solving, analytical, etc

    • Strategic thinker
    • Intellectually curious with a willingness to challenge the status quo
    • Well-developed analytical and creative problem-solving skill
    • Track record of building wide networks
    • Strong knowledge of operations, risk and supporting audits
    • Prioritisation skills
    • Strong sense of ownership
    • PC literate – Word, Excel, PowerPoint


    • Resilient, with the ability to remain positive and calm when under pressure
    • Can-do attitude with strong sense of ownership and leadership
    • Ability to prioritize and work on own initiative in a complex environment
    • Flexible working hours may be required
    • Willingness to travel if required

    To apply for the job click here

    Alpha Middle Office Change Delivery Business Analyst, Officer

    To apply for the job click here

    Contact us

    State Street

    State Street is a leading provider of financial services to institutional investors around the world.

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