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Business Risk & Service Governance, Officer

State Street

State Street is a leading provider of financial services to institutional investors around the world.

Who we are looking for:

This role will serve business operations from risk governance, service governance and project management perspective. Such as leading and driving multiple governance committees, aiming to better support business from different angles (risk, training, Talent, etc.) as well as support our head of operation to drive corporate strategy and implementation.

This role requires a broader view when collaborating with various functional teams across the entity. Independent analytics and testing on an existing process and always open minded for constructive feedbacks and suggestions.

Why this role is important to us:

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for:

As Business Analyst, Officer you will:

  • Be accountable to drive various risk forums and actions
  • Incident trend/root cause analysis and employee matrix analysis, drive the action plan with BU
  • Proactively connect with business teams and other hubs to setup service governance model for Hangzhou
  • Work with BU to monitor issues around BAU deliverables meeting SLA and ensure key client’s escalation is proper
  • Accountable for project management on initiatives as needed

What we value:

These skills will help you succeed in this role:

  • Excellent verbal and written communication, organization and time management skills with the proven ability to multi-task in a fast paced environment
  • Interpersonal skills,Ability to work collaboratively with internal/external stakeholders to establish key relationships
  • Solid accounting knowledge or other business operation experience will be preference
  • Strong sense of ownership and power of execution
  • Proactive attitude, embrace changes and demonstrate strong ability on quick adaption
  • Demonstrate critical thinking and problem solving skills to achieve desired outcomes.

Education & Preferred Qualifications:

  • Bachelor’s degree or above.
  • Initiative, self-motivation and the ability to work independently

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

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Business Risk & Service Governance, Officer

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Contact us

State Street

State Street is a leading provider of financial services to institutional investors around the world.

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