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Lead Operational Risk Officer

wellsfargo Wells Fargo

Wells Fargo is a diversified community-based financial services company with a vision to satisfy customer’s financial needs and help them succeed financially.

About this role:

Wells Fargo is seeking a Lead Operational Risk Officer.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

In this role, you will:

  • Be responsible for applying independent risk management practices to ensure the Technology Infrastructure groups are performing, functioning in a safe and sound manner and are in compliance with regulatory requirements and guidelines from multiple jurisdictions (e.g. OCC, FRB, CFPB and other international regulators). This role will monitor and oversee one or more functional units within the Technology Infrastructure organization. They will also oversee the technology those units develop and support as well as any operational risk generated from the assigned frontline technology function. This individual’s responsibilities include monitoring and oversight of frontline technology teams accountable to manage technology and other operational risks within established risk appetites and tolerances. The individual is expected to maintain awareness and influence with senior technology executives and escalate utilizing the Wells Fargo Risk Management Framework, policies and procedures established by Corporate Risk.

    This position will play a key role in Technology Risk Management Oversight, including:

    • Independently assessing, reporting and as necessary escalating operational risks generated by Wells Fargo Technology as well as technology risks across the company to established governing bodies up to and including the Board of Directors.

    • Utilize SME knowledge of technology infrastructure, application development (waterfall and/or agile), system architecture, information security, data environments, data management, data quality, cloud environments, control design and assessment expertise when participating in governance, monitoring or oversight activities.

    • Provide SME knowledge and assistance with maintaining an authoritative source library for technology risks or other operational risks (e.g., Business Continuity, Third Party, Business Process or Data Risk).

    • Assist with monitoring and testing adherence to policies/procedures.

    • Perform, coordinate, and document independent cross-functional risk assessments, aggregate risk assessments, evaluate effectiveness of internal controls, and review and credibly challenge frontline control enhancements.

    • Review and credibly challenge frontline plans to address gaps and improve the effectiveness of technology risk management, paying particular attention to trends in financial services.

Required Qualifications, US:

  • 5+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Advanced Microsoft Office skills

    • Excellent verbal, written, and interpersonal communication skills

    • Strong analytical skills with high attention to detail and accuracy

    • Ability to interact with all levels of an organization

    • Cloud computing experience

Other Desired Qualifications:

  • Demonstrated experience with information technology
    • RCSA (risk and control self-assessment) knowledge and experience
    • Experience conducting monitoring and testing adherence to policies/procedures
  • Meaningful knowledge across enterprise risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance
  • Experience supporting consumer and small business banking lines of business
  • Experience providing reporting and updates to senior-level management
    Experience developing risk reports in response to management, audit or regulatory requirements
  • Demonstrated experience in a role requiring expertise in control performance (e.g. Six Sigma control design, quality assurance of control performance)
    • Agile methodology experience
    • Problem solving, root cause analysis, issue management or similar experience in continuous improvement of processes, controls, technology solutions
    • Ability to work independently, as well as in a team environment while establishing and maintaining effective working relationships
    • Experience with data analysis to identify and communicate risk and influence appropriate
    • Experiencing preparing and delivering complex data in a way that is concise/understandable
    • Demonstrated strong organizational and project management experience

Job Expectations:

  • Ability to travel up to 5% of the time

• Preferred location(s) listed above. Other locations within the Wells Fargo footprint may be considered for current Wells Fargo employees.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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Lead Operational Risk Officer

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Wells Fargo

Wells Fargo is a diversified community-based financial services company with a vision to satisfy customer’s financial needs and help them succeed financially.

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