Box Office Representative
Live Nation Entertainment
TBD
Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world’s top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.
That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.
The Role:
Assist guests at live events by performing duties, such as selling and collecting admission tickets and passes from guests, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms.
Job Functions:
· Sell and collect admission tickets and passes from patrons at events.
· Greet guests attending events who come to the box office.
· Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
· Provide accommodations for guests with special needs both prior to and day of show- this could include offering assistance to someone who uses a wheelchair.
· Inform guests of the layout of the venue and be prepared to direct them to the restrooms, concession stands and designated seats/sections.
· Know how identify a fake ticket or credential and educate the guest on where to buy authentic tickets.
· Settle seating disputes or help solve other guest concerns.
· Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
· Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from around the venue, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
· Maintain order, ensure adherence to safety rules, and share any safety concerns with management.
· Guide guests to closest exits or provide other instructions or assistance in case of emergency.
· Other duties as assigned.
Qualifications:
· High School Diploma or equivalent
· Familiar with Microsoft Office Suite
· Attention to detail, quality and accuracy
· Strong relationship building and communication skills
· Ability to work independently
· Excellent verbal and written communication skills
If the above description sounds like you and fits your background, apply online to join the Live Nation Entertainment team today at: https://www.livenationentertainment.com/careers/!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.