Office Manager

Next Insurance is a fast-growing startup based in Silicon Valley that is led by a team of experienced entrepreneurs with a history of successful outcomes. Our mission is to transform insurance for small businesses by combining world-class technology and phenomenal customer service to offer better insurance at a lower price. As the leading digital Insurtech company transforming small business insurance, we just announced a $250 million new funding round, bringing the company’s valuation to $4 billion and total funding raised to more than $880 million!

NEXT is looking for a self-starter and strategic individual to help shape our in-office experience. This role ensures that employees and visitors are welcomed and supported in a high caliber fashion. NEXT provides a safe, welcoming, and positive experience to those visiting the office and this role will be responsible for delivering a constantly amazing environment. You should thrive in a dynamic, fast-paced environment. Growth mindset, operational excellence, and the ability to communicate to various audiences are a must to knock this role out of the stratosphere.

Responsibilities:

• Be a tone setter by providing flawless experiences at the reception area and beyond.
• Play a pivotal role on the workplace team to deliver delightful in-office experiences to foster connection and creativity. 
• Ticketing: help triage workplace related tickets to ensure a white glove experience is felt by employees and visitors.
• Be a culture carrier: provide onsite support, partner with key stakeholders for world class tours and internal events.
• Order and budget management: help order inventory and maintain the budget of office supplies, as well as food and beverage related offerings.
• Oversee our visitor management system for a simple check-in and desk booking process.
• Look after mail management process and execution.
• Third-party vendor management: facilitate QBRs, ensuring vendor KPIs are met, event support, and ensure excellent execution across the board.
• Support People Experience events, swag-send programs and more.

Requirements:

• 2+ years of experience in hospitality, workplace, or program management
• Experience working with a global, technology company
• Analytically driven 
• You possess excellent written and verbal communication skills
• You are agile, fearless, efficient, and able to adapt to shifting priorities
• Enthusiastic to be in beautifully designed office five days a week
• Keen on being at the forefront of hybrid work and crafting a best-in-class environment
• Tech savvy or a quick learner who can easily utilize ticketing systems, visitor management systems, Slack channel management, etc. 
• Bonus for having experience with space planning and/or environment, health, and safety protocol

One of our core values is ‘Play as a Team’; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next’s policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.