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Physical Security Officer I

Spectrum

Spectrum provides a full range of advanced broadband services, including video entertainment programming, internet access, and home phone service.

CO Salary Range: USD 20.00 – 35.75 per hour

JOB SUMMARY
The purpose of this job is to safeguard Charter’s facilities, employees and visitors by maintaining a high visibility presence while providing exceptional customer service and assistance to its employees and visitors to the location. This role will be responsible for conducting unarmed patrol of the location(s) on foot and/or in a vehicle, monitoring surveillance equipment; inspecting buildings, equipment, access points and permitting entry. This job is responsible for preventing loss and damage by reporting irregularities and informing violators of policy and procedures.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience

Greet, process and provide assistance to employees and visitors in a courteous and professional manner

Permit authorized persons to enter property and monitor entrances and exits

Perform security patrols of designated areas on foot or in vehicle

Watch for irregular or unusual conditions that may create security concerns or safety hazards

Sound alarms and/or notify first responders (police, fire, and rescue) in case of emergency or presence of unauthorized persons

Observe departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate requirements

Investigate and prepare reports on physical security incidents and suspicious activities

Respond to alarms by investigating and assessing the situation

Perform other duties as requested

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English
Team oriented
Consistently displays a professional and positive attitude
Must be at least 21 years old
Must possess a valid Driver’s License
Must have access to reliable transportation
Current AED and CPR certification
Ability to operate radio or telephone equipment and/or console monitors
Proficient computer skills including Microsoft Office
Effective oral and written communication skills
Ability to interact cordially and communicate with the public
Active listening skills
Ability to assess and evaluate situations effectively
Ability to identify critical issues quickly and accurately
Attention to detail
Ability to work varied shifts as necessary
Ability to successfully complete all training required for the position
Ability to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Required Education
High school diploma or equivalent

Required Related Work Experience and Number of Years
Physical security related experience – 2+

Preferred Related Work Experience and Number of Years
Prior law enforcement/military/fire service/hospitality/customer service

WORKING CONDITIONS
Environment: Indoor and outdoor, temperature ranges from moderate to extreme cold and heat
Major activity: Walking and standing for significant periods of time, as well as speaking, listening, observing

GSE101 311016-1 311016BR

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a salary range of $20.00 to 35.75. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

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Physical Security Officer I

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Spectrum

Spectrum provides a full range of advanced broadband services, including video entertainment programming, internet access, and home phone service.

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