Our mission: To be Earth's most customer-centric company.
Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb T V, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.
We’re looking for a results-oriented Sales Account Manager who is passionate about partnering with our advertisers to make effective, analytically driven marketing decisions. As a Sales Account Manager, you will manage a set of priority advertisers and deliver against challenging advertiser revenue targets at highest CX standards. You nurture sustainable customer relationships, identify and unlock close revenue growth opportunities, and continuously develop your client’s portfolio of products. You will leverage Amazon’s unique proprietary data to provide strategic insight sand personalized campaign recommendations to meet your customer’s business objectives. To empower your client, you will liaise closely with several internal stakeholders, such as Creative, Sales, Product and Retail. The Sales Account Manager’s strategic digital expertise is considered mission critical to unlock incremental value for advertisers, as well as Amazon their platform.
Job Location: Sao Paulo, Brazil
Key job responsibilities
Build and apply knowledge of Amazon Advertising full-funnel ad products and measurement to craft tailored proposals for customers.
Hit or exceed revenue targets for assigned book of business.
Achieve assigned non-revenue business objectives and goals.
Own all facets of the account management process for medium to large accounts, and develop strategic relationships with key points of contact.
Dive deep and develop annual brand and media strategies that map to customer objectives.
Compile first- and third-party insights to build pre-flight, in-flight, and post-flight campaign-level recommendations to optimize quantitative (BRL) and qualitative (CX) results.
Advocate for customers internally, and utilize internal resources, to drive customer success.
Educate advertisers on performance metrics, category trends/approaches, and consumer insights using existing and/or customized insights.
5+ years of experience in digital advertising and client facing roles
Experience analyzing data and best practices to assess performance drivers
Bachelors degree in Economics, Marketing, Advertising, Statistics, Engineering or Business or equivalent work experience
Work experience in digital media including display/search advertising, campaign optimization, analytics platforms, client management and business development.
Proven track record of delivering revenue results and significantly contributing to customer success
Strong interpersonal, collaboration skills with experience developing customer relationships and influencing key decision-makers
Excellent presentation and communication skills (written and verbal)
Advanced analytics and business acumen. Ability to translate data into narratives that define, address and action business opportunities.
Excellent organizational skills and ability to prioritize effectively, to succeed in a fast-paced, ever-changing business
Passion to learn constantly and proactively develop new skills
Located in or near an Amazon Advertising sales office, or able to relocate to one
Able to travel to customer office
Advanced Business Language Proficiency in English and Portuguese (verbal / written)
Display advertising sales/marketing experience
Search advertising experience
Programmatic advertising experience
Strong analytical experience