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International Account Manager

CVS Health

CVS Health is a health care innovation company. Together, we are are helping people on their path to better health.

Job Description
The Account Manager position with Aetna International develops strong external and internal relationships to achieve customer satisfaction, revenue, membership and earnings objectives for existing customers in assigned business segments, products and geographies.

Aetna International is looking for a motivated, energetic individual to join our account management team in our Government programs market. Preferred position location in Washington DC/Baltimore area. Alternate locations in New York City or Philadelphia may be considered.
The Account Manager for this important position will be assigned a specific book of business, with primary responsibilities for maintaining the overall Aetna client relationship, to include supporting appropriate client retention and business development objectives. Applicants should be comfortable working with international diplomats and foreign sponsored student groups in a dynamic, multi-cultural environment.

As the Account Manager, the candidate will: • Develop and maintain mutually-favorable relationships with Aetna International clients (plan sponsors and producers) through superior account service • Develop, maintain and retain consultative client relationships, effectively positioning our value-added products and member services in accordance with business development objectives • Partner with customers on their employee benefit strategies with regard to health and wellness programs • Balance strategic planning and tactical implementation • Communicate and present information to audiences at all levels, both internally and externally • Review, deliver and coordinate account renewal activities • Meet both virtually and, at times, directly with customers (prospective clients, plan sponsors, and producers) • Develop and maintain proficient understanding of the international employee benefit business environment • Provide input to product development areas as appropriate to ensure competitive products and services • Prepare required and special market specific reports within expected timeframes.

Required Qualifications
2-5 years industry or customer service experience. Multi-functional experience, e.g., underwriting.
Insurance license, as required by state law.

COVID Requirements

COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications
Arabic language skills a plus

Education
College degree or equivalent work experience.

Business Overview
Bring your heart to CVS Health
Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand – with heart at its center – our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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International Account Manager

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CVS Health

CVS Health is a health care innovation company. Together, we are are helping people on their path to better health.

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