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Sr Inspire Value Consultant

ServiceNow

At ServiceNow, we deliver digital workflows that create great experiences and unlock productivity.

Company Description

ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We’re growing fast, innovating faster, and making an impact on our customers’ and employees’ lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we’re on the 2020 list of FORTUNE World’s Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description
What you get to do in this role:

  • CustomerAdvisory
    • Lead discovery workshopswithprospecting and existing customerleadershipand theirteamstounderstand goals andchallenges
    • Document and present insights and recommended solutions tomeetcustomergoals
    • Createhigh-quality deliverablesthatcommunicate strategic agreement,presentmulti-yearroadmapsand document the fullbusinesscase to justify action
    • Help customer estimate value forpotential deployment of ServiceNow solutions and then work with them post-implementation to validate value realized using ServiceNow tools and methodologies
  • Salesand Customer Success Advisory
    • Work with salesand customer successtohelpestablishaccount strategiesfor accounts in the region.
    • Provide expertise to help assess and prioritize accounts and strategies
    • Providefull lifecyclebusiness outcome and value realizationadvice
  • Thought leadership
    • Identify and lead the creation ofnew IP (best practices, white papers, workshops, etc.)
    • Improvecurrent methods and frameworks
    • Work with and help theServiceNowteams on a business consulting approach to sales

Qualifications

To be successful in this role you have:

  • 7+years of relevant experience as a Management consultant with exposureto cloud technologiesor asa customer-facing strategy manager with atechnology vendor
  • Executive/leadershipexperienceworking ondigitaltransformation projectsorenterprise software deploymentspreferred
  • Can navigate processes and Industrytrends (such as FSI, Telco, Manufacturing,Retail, etc.) ispreferred
  • Presentation skills including public speaking, meeting facilitation and white boarding
  • Deep customer connections in regions
  • Executive presencewith a humble demeanor
  • Analyticalandfinancial experience
  • Enjoyment working in a collaborative environment
  • Ability to travelup to 40%of the time

FD21

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .

Work personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.

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Sr Inspire Value Consultant

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ServiceNow

At ServiceNow, we deliver digital workflows that create great experiences and unlock productivity.

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