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Strategic Account Manager, Strategic Accounts

Amazon

Our mission: To be Earth's most customer-centric company.

DESCRIPTION

Job summary
AWS is seeking an experienced Strategic Account Manager to lead and continue to expand the business with one of our company’s largest and most innovative customers.
The Strategic Account Manager will be key member of the team responsible for providing business leadership and creative direction of this highly visible customer. You will build and maintain broad relationships in the account, develop and manage opportunities, and lead a large team of extended resources. You will define a CXO relationship strategy within the account, including building a strong working relationship with the AWS senior leadership team for executive sponsorship, executive business reviews, and shaping go-to-market opportunities.

Key job responsibilities
The Account Manager is responsible for teaming with all aspects of the customer’s organization, which includes executives, engineering, business owners, legal, and others. Skills required to build relationships across an account include creative thinking, articulating a clear vision and generating enthusiasm, to impact all business groups. The Account Manager is responsible for selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The Account Manager works with all appropriate AWS resources (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams and Professional Services) to support customer interests, and will understand how to strongly advocate for their customer and balance that with the business needs of AWS. This includes dotted line responsibility for downstream sales and technical resources that may be geographically distributed. Development of formal case studies and other forms of references highlighting activity and workloads running on AWS is core to the role.

About the team
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally.

Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.

BASIC QUALIFICATIONS

• Minimum 10 years sales experience with an enterprise technology provider
• 10+ years of experience relationship building and influencing at the C-level of Fortune 50 customers
• 5+ years of experience creating long term transformational account strategies to drive enterprise wide adoption of new technologies at multi-national customers
• Experience leading global, cross-functional, virtual teams including solution architecture, inside sales, business development, specialized sales, marketing, professional services and premium support to ensure holistic customer engagement and satisfaction across all business units and subsidiaries of a single, multi-national account

PREFERRED QUALIFICATIONS

• Exhibits excellent business judgment
• Works backwards from the customer need
• Hires great people, develops great people
• Has relentlessly high standards
• Thinks strategically, but stays on top of tactical execution
• Expects and requires innovation of their team
• Thinks big and has convictions
• Is action and results oriented
• Has the innate ability to inspire passion in others.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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Strategic Account Manager, Strategic Accounts

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Amazon

Our mission: To be Earth's most customer-centric company.

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