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Practice Manager

Amazon

Our mission: To be Earth's most customer-centric company.

DESCRIPTION

Job summary
At AWS, we are looking for a Practice Manager with a successful record of leading enterprise customers through a variety of transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations

Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.

Location – Hyderabad

BASIC QUALIFICATIONS:
§ Bachelor’s degree or equivalent experience
§ 15+ years of IT implementation or delivery experience
§ 5+ years working in an IT Professional Services or consulting organization
§ 5+ years of direct people management leading a team of consultants
§ Experience managing a consulting practice or teams responsible for KRAs
§ Ability to travel to client locations to deliver professional services as needed

PREFERRED QUALIFICATIONS:
§ Deep understanding of cloud computing, adoption strategy, transition challenges
§ Demonstrated ability to think strategically about business, product, and technical challenges
§ Outstanding customer relationship management experience and collaboration skills
§ Vertical industry sales and delivery experience of contemporary services and solutions
§ Experience with design of modern, scalable delivery models for technology consulting services
§ Business development experience including complex agreements w/ integrators and ISVs
§ International sales and delivery experience with global F500 enterprise customers and partners
§ Use of AWS services in distributed environments with Microsoft, IBM, Oracle, HP, SAP etc.
§ Direct people management experience leading a team of at least 20 or manager of manager experience in a consulting practice

About Us

Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Key job responsibilities
RESPONSIBILITIES:
§ Engage customers – collaborate with enterprise sales managers to develop strong customer and partner relationships and build a growing business in a geographic territory, driving AWS adoption in key markets and accounts.
§ Drive infrastructure engagements – including short on-site projects proving the value of AWS services to support new distributed computing models.
§ Coach and teach – collaborate with AWS field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services such as Amazon Databases RDS/Aurora/DynamoDB/Redshift, Amazon Elastic Compute Cloud (EC2), Amazon Simple Storage Service (S3), AWS Identity and Access Management (IAM), etc.
§ Deliver value – lead high quality delivery of a variety of customized engagements with partners and enterprise customers in the commercial and public sectors.
§ Lead great people – attract top IT architecture talent to build high performing teams of consultants with superior technical depth, and outstanding customer relationship skills
§ Be a customer advocate – Work with AWS engineering teams to convey partner and enterprise customer feedback to AWS technology roadmaps
§ Build organization assets identify patterns and implement solutions that can be leveraged across customer base. Improve productivity through tooling and process improvements.

A day in the life
On this role you will be managing a team for competent consultants, who will be engaged on Database Migration projects. You will enable the team to be able to deliver results successfully and by ensuring process adherence, cross leveraging of learning from other projects, usage of right services and products and automation to the needs. Will be part of annual planning and defining goals for the year and further track these to completion.

BASIC QUALIFICATIONS

§ Bachelor’s degree or equivalent experience
§ 15+ years of IT implementation or delivery experience
§ 5+ years working in an IT Professional Services or consulting organization
§ 5+ years of direct people management leading a team of consultants
§ Deep understanding of cloud computing, adoption strategy, transition challenges
§ Experience managing a consulting practice or teams responsible for KRAs
§ Ability to travel to client locations to deliver professional services as needed

PREFERRED QUALIFICATIONS

§ Demonstrated ability to think strategically about business, product, and technical challenges
§ Outstanding customer relationship management experience and collaboration skills
§ Vertical industry sales and delivery experience of contemporary services and solutions
§ Experience with design of modern, scalable delivery models for technology consulting services
§ Business development experience including complex agreements w/ integrators and ISVs
§ International sales and delivery experience with global F500 enterprise customers and partners
§ Use of AWS services in distributed environments with Microsoft, IBM, Oracle, HP, SAP etc.
§ Direct people management experience leading a team of at least 20 or manager of manager experience in a consulting practice

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Practice Manager

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Amazon

Our mission: To be Earth's most customer-centric company.

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