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Associate Technical Account Manager

Amazon

DESCRIPTION

Amazon Web Services (AWS) is seeking recent graduates, early career professionals, and advanced career professionals with limited technical experience interested in jump-starting a career as an Associate Associate Technical Account Manager and participating in the AWS Tech U program to advance their technical and professional skills.

AWS Tech U is 12 month accelerated workforce development program focused on helping recent graduates and early career professionals build technical and professional skills to jump-start technical careers at AWS. The program features a six-month cohort-based training followed by six months of on-the-job-training. You will complete specialized curriculum, shadow AWS experts, and receive coaching and on-the-job training to help you succeed in your new role and work towards. We hire people who have a passion for learning and are curious. You will be supported in your career development here at AWS

Residents will also prepare to take the certification exams for AWS Certified Cloud Practitioner and AWS Certified Solutions Architect Associate. During the program’s On-the-Job training phase, you will prepare for additional certifications that align to your role.

Are you ready to embrace the challenge? Come build the future with us.

Associate Technical Account Manager
Associate Technical Account Managers (TAM) support AWS customers’ creative and transformative spirit of innovation across all technologies, including but not limited to: Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, and Security. Associate TAMs provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep customers’ AWS environments operationally healthy.

Associate TAMs work with both technical and business leaders at AWS customers. Long-term planning and driving toward successful technical and business outcomes is an Associate TAM’s primary focus. Associate TAMs do this by leading both tactical and strategic activities for AWS customers such as issue escalation, launch support planning, training initiatives, operational reviews, cost optimization, and more. Associate TAMs advocate for their customers with AWS leadership at all levels.

Internally, Associate TAMs are able to dive deep and contribute to the larger AWS community. Associate TAMs are able to do this via Technical Field Communities; Areas of Depth; content development; leading or contributing to projects; and many other activities.

Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Harmony
Our team puts a high value on work-life harmony. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment AND WE encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.

BASIC QUALIFICATIONS

  • Bachelor’s or Associate’s degree in Computer Science, Computer Engineering, or related science/technical fields, equivalent training, certifications, and/or experience.
  • 0-2 years of relevant experience or currently enrolled with a graduation date by Jun 2022.
  • Experience with one or more of the following domains: systems administration (Linux/Window), network administration (DNS, IPsec, BGP, VPN, Load Balancing), programming (Node.JS, Java, Ruby, C#, Python, or PHP) or Databases (Relational and/or NoSQL).
  • Fluent in English and Mandarin to work with clients and teams across the region.

PREFERRED QUALIFICATIONS

  • Good communication skills and ability to effectively articulate technical challenges and solutions to both large and small audiences
  • Experience implementing a cloud-based technology solution in a school project or while working for a company
  • Demonstrated ability to adapt to new technologies and learn quickly

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us .

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Associate Technical Account Manager

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