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Enrollment Strategy Manager – Remote

Symetra Life Insurance Company

Symetra has an exciting opportunity to join our team as an Enrollment Strategy Manager!

About the role

In this role you will be responsible for driving successful enrollment strategy for new sales and re-enrollments, in partnership with the sales, implementation and account management teams. You’ll be responsible for training, guiding, and supporting enrollment, communication, and platform/technology strategies to maximize engagement and program participation. You’re going to support sales efforts, influence change and provide leadership in support of growth and profitability goals. You may be required to travel up to 10% in this role.

Responsibilities

  • Provide strategic oversight of engagement and enrollment strategy to maximize enrollment outcomes
  • Monitor execution of enrollment strategies and results and identify opportunities for improvement to achieve desired goals
  • Collaborate with Sales and Account Management teams to assure the organization has a robust re-enrollment strategy and resources to drive successful outcomes
  • Serve as strategic advisor in key sales presentations and finalist meetings regarding benefit enrollment, eligibility, billing, and claims Develop strategic enrollment solutions that align to customer needs, meet partner objectives, and align to business goals Define, collect, and report on enrollment metrics
  • Develop best practices to optimize enrollment results
  • Engage with enrollment partners at the senior leadership level to promote mutually beneficial relationships and identify opportunities for improvement
  • Oversight of enrollment firms and other related enrollment support partners; evaluate and monitor effectiveness of existing relationships as well as expansion opportunities
  • Develop tools and resources to grow the self-service/platform-based enrollment business
  • Align operational capabilities in support of platform enrollment
  • Identify and coordinate enrollment resources, as needed
  • Collaborate with marketing and field to develop customized client communication materials, support development and review of collateral
  • Identify and utilize emerging forms of employee education and communication to drive employee engagement (value adds, decision support, etc.)
  • Create and present voluntary/enrollment materials in support of internal training
  • Collaborate with sales effectiveness and operations to identify and support process improvements that drive increased sales/persistency, create efficiencies, and enhance the customer experience
  • Support enrollment team in platform evaluation, testing and implementation with focus on engagement, communication capabilities, and customer experience
  • Define and develop enrollment workflows
  • Remain current on competitive data, trends, and opportunities; adjust strategies to optimize enrollment results and create competitive marketplace advantage

What we offer you

“I feel welcome and included at Symetra every day and I really believe you can be you at Symetra. “ Megan H. – Deputy Chief Compliance Officer

“If you want to invest in yourself and build a career, this is a great place to work. If you don’t want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work.” Cris H. – AVP Internal Sales, Training and Development

“Symetra may not have the same brand recognition as some of our competitors, but we’re making some serious strides and that makes for a lot of promotional opportunities combined with great benefits, work-life balance, and a solid work environment.” Kiernan H. – Project Manager

Benefits and Perks

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

  • Flexible full-time or hybrid telecommuting arrangements
  • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
  • Paid time away including vacation and sick time, flex days and ten paid holidays
  • Give back to your community and double your impact through our company matching
  • Want more details? Check out our Symetra Benefits Overview

Compensation

Salary Range: $95,500 – $159,100 plus eligibility for annual bonus program

To apply for the job click here

Enrollment Strategy Manager – Remote

To apply for the job click here

Contact us

Symetra Life Insurance Company

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