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High Net Worth Relationship Manager, Specialist

Vanguard

The Vanguard Group is one of the world’s largest investment companies, advising clients and the general public on savings, investment, retirement, personal finance, the economy, and much more.

In this role, you will

  • Broaden relationships with existing Ultra High Net Worth clients.
  • Support strategy planning for a book of business. Track growth opportunities, contribute to business planning activities, and support client account retention.
  • Evaluate client needs through consultations. Use strong relationship management skills and knowledge of client needs to help clients develop financial goals through phone and in-person interactions.
  • Resolve client inquiries related to products or services. Solutions may not be readily available and may require additional research or problem solving.
  • Facilitate the creation of solutions across internal teams to address client inquiries and improve the client’s overall experience with Vanguard’s services.
  • Use technical knowledge of Vanguard funds, products, and services to proactively identify opportunities to strengthen the client relationship.
  • Participate in special projects and performs other duties as assigned.

What it takes

  • Minimum of five years related work experience. Three years experience in Relationship and Book Management preferred.
  • Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

What you’ll need

  • Series 7 and 63, 65 or 66 (or ability to obtain within 3 months of assuming position).
  • This job requires a regulatory license and/or registration (e.g. FINRA, state, SFC). These will be determined by Compliance based on role-specific duties.

Special Factors

  • Vanguard is not offering visa sponsorship for this position

If you are offered and accept this position, and you do not have the necessary FINRA licenses for the role, then you must obtain the required licenses within the specified period of time as outlined by Vanguard’s FINRA Licensing Policy . Additionally, if you are not

currently

registered with FINRA in any capacity, prior to moving into this licensed role, you will be asked to provide authorization for Vanguard to conduct a full background check, including criminal, employment/education history, credit and public records search in accordance with the FINRA regulations. Please note, the credit and criminal check requirement does not apply to crew who are currently registered with FINRA. Please reference the following FINRA Licensing Policy with any questions in regard to the licensing requirements of this position

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard’s core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Future of Work

During the pandemic, we transitioned to a work from home model for the majority of our crew and we continue to interview, hire, and on-board future crew remotely.

As we have developed the path forward, we have taken a thoughtful approach that both maximizes the advantages of working remotely and the many benefits of coming together and collaborating in a shared workspace. We believe that in-person interactions among our crew are important for preserving our unique culture and advantageous for the personal development of our crew.

When our Crew return to the office, many will work in our hybrid model. A smaller proportion of our crew will operate in the Work from Home work model (for example, field sales crew); or in the Work from Office model (for example, portfolio managers).

The working model that your role falls into will be communicated to you in the interview process – please do ask if you are unsure. We encourage you to make the decision regarding your job interview and offer knowing which model your role will fall into. We will test and learn as our ways of working evolve and will continue to evaluate working models along the way.

To apply for the job click here

High Net Worth Relationship Manager, Specialist

To apply for the job click here

Contact us

Vanguard

The Vanguard Group is one of the world’s largest investment companies, advising clients and the general public on savings, investment, retirement, personal finance, the economy, and much more.

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