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Sr. Custom Billing Analyst

Amazon

Our mission: To be Earth's most customer-centric company.

DESCRIPTION

Job summary

AWS has the most services and more features within those services, than any other cloud providerfrom infrastructure technologies like compute, storage, and databasesto emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced lifeboth in and outside of work.

We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Custom Billing Solutions is a diverse team within AWS Commerce Platform that supports infrastructure and other foundational initiatives for the most complex pricing agreements.
AWS Custom Billing Solutions is in need of a creative, dynamic and results driven analyst to help us support discount programs and private pricing contracts. We’re looking for a motivated self-starter who’s passionate about managing operational processes, strict adherence to terms outlined in customer contracts and supporting both internal and external customers.

Key Responsibilities:
• Retrieve and analyze data using Excel, Salesforce.com, and other data management/BI systems
• Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements.
• Hands on data mining and analysis to execute on projects
• Review data entry performed by other analysts, provide data management, and pricing calculations
• Support weekly, monthly and quarterly reporting
• Interpret complex pricing contracts and determine pricing structure to be applied for a defined term
• Monthly invoicing, variance reconciliation and communication with Sales, Finance, Customer Support and Accounting teams
• Perform as a subject matter expert and provide mentoring guidance

BASIC QUALIFICATIONS

• 4+ years of relevant professional experience
• Intermediate Excel skills
• Verbal/written communication and presentation skills, including an ability to effectively communicate with both business and technical teams
• Bachelor’s degree required, preferably in business, accounting, or a related field

PREFERRED QUALIFICATIONS

• Accounting experience with accruals and receivables
• Experience with financial contracts and comfortable with contractual language
• Strong attention to detail and excellent problem solving skills
• Ability to communicate effectively across all functions and levels of the organization
• Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
• Strong quantitative, analytical and organizational skills
• Highly organized, have multi-tasking skills, and efficient in ambiguous situations
• Intermediate Excel skills
• SQL skills
• Meets/exceeds Amazon’s leadership principles requirements for this role
• Meets/exceeds Amazon’s functional/technical depth and complexity for this role

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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Sr. Custom Billing Analyst

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Amazon

Our mission: To be Earth's most customer-centric company.

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