Broadridge is the leading provider of investor communications and technology-driven solutions—helping broker-dealers, banks, mutual funds, and corporate issuers manage risk and accelerate growth.
Broadridge is hiring and continues to experience strong growth! We are searching for a contract Workflow Coordinator to join our team based out of our NYC office. In this role, you will be responsible for coordinating all incoming print jobs and communicating with various internal teams to ensure jobs get assigned and completed in a timely manner.
Do you want to be a part of a dynamic, growing team? If so, we would love to hear from you!
This is a temporary, contract role with potential for full t ime employment.
Handle all incoming jobs from Customer Service and assign Jobs to individual typesetters and locations
Locations include: NY, HOU, EDGE, HYD, BLGRE
Confirm documentation, instructions and review for accuracy and connect with CS on estimated time arrivals (ETA) on work
Organize filings and prioritize work based on specific criteria as needed
Work in partner with Composition shift lead to balance work and due time
A self-starter with experience in a Customer Client Service related role
Bachelor’s degree or equivalent experience preferred
Proficiency in PC skills – Word, Excel and PowerPoint
Very detailed oriented, ability to multi task, excellent time management and follow-up skills
Exceptional presentation and negotiation skills
Collaborativ e, problem-solving, and change leadership tools/skillsets
Shown proficiency in maintaining clients, high client happiness results and overall client advocacy
Excellent written and verbal communication skills
Able to lead cross functional projects outside normal job functions
Ability to work under tight deadlines
Work Hours 4pm et – midnight et or 6pm – 2am