Operations Associate – JR1028659
Broadridge
Broadridge is the leading provider of investor communications and technology-driven solutions—helping broker-dealers, banks, mutual funds, and corporate issuers manage risk and accelerate growth.
Responsibilities
– Reconcile and pay cash and stock dividends for multiple clients
– Reconcile open items and ensure timely action on receivables, including claims and agent related payments
– Calculate and submit foreign tax (EDS) elections in DTC
– Respond to customer email inquiries and assist with answering client phone calls
– Advance issues in timely to manner
– Contribute to process improvement activities.
– Adhere to client service level agreements (SLAs)
– Strict observance of daily checklists and risk controls
Qualifications
– 0-3 years of relevant experience
– Ability to handle time effectively and clearly prioritize tasks
– A self-starter with experience utilizing the Microsoft Office tools
– Ability to stay calm and logically work through problems/issues as they arise, often under tight deadlines
– Customer service oriented, able to handle multiple tasks at a time