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Client Relationship Administrator – JR1027485

Broadridge

Broadridge is the leading provider of investor communications and technology-driven solutions—helping broker-dealers, banks, mutual funds, and corporate issuers manage risk and accelerate growth.

Are you seeking a position within a growing company? Broadridge is hiring! Our mission is to attract, develop and retain extraordinary talent. Being a place where exceptionally driven and hardworking people want to work is how we deliver award-winning services to our customers and ultimately create customer value.

Responsibilities:
– Act as the front line; supporting members of the team and management to maintain and grow our client base
– Update and monitor internal reports to ensure the timely and efficient progress of each client mailing and departmental projects
– Act as a client advocate and interface between all departments
– Monitor the effectiveness of systems, policies and procedures and makes appropriate recommendations to ensure daily operations are efficient
– Use experience to support the developmental needs of fellow associates
– Act as a role model to other associates in consistent implementation of standard methodologies with regards to client interactions and departmental procedures
– Participate in ongoing projects, including drafting written requirements or procedures as requested
– Research and respond, in a timely manner, to requests all client requests and inquiries
– Partner internally, as well as with other departments, to continually add efficiency to the day to day processes as well as to increase client satisfaction
– Participate in offseason training and projects

Qualifications:
– Possess 2+ years’ experience in a senior client relations/project administrator role or equivalent
– BA/BS degree preferred and/or equivalent work experience
– Excellent written and verbal communication and interpersonal skills
– Excellent negotiation and analytical skills
– Ability to prioritize effectively, multitask, and manage time appropriately with keen attention to detail
– Proficiency in Microsoft Office Suite
– The ability to work in a highly collaborative and dynamic environment
– Communicate effectively and efficiently across departments, with staff, senior management and clients
– Provide extraordinary client service to our clients and associates
– Maintain favorable client relationships in order to identify additional service needs
– Ability to work well independently as well as part of a team

Locations: Brentwood, New York

To apply for the job click here

Client Relationship Administrator – JR1027485

To apply for the job click here

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Broadridge

Broadridge is the leading provider of investor communications and technology-driven solutions—helping broker-dealers, banks, mutual funds, and corporate issuers manage risk and accelerate growth.

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