Project Manager

We are inspired by solving big problems. We are all about progress; we set out to do something and we do it. -Rob Cohen CEO, Bamboo Health

Bamboo Health is a leader in cloud-based care coordination software and analytics solutions focused on patients with complex needs, including those suffering from physical health and mental health issues and substance use disorders. We deliver on a mission of enabling better care for patients across the continuum, and our software solutions help healthcare professionals collaborate on shared patients across the spectrum of care.

Summary:

We are actively hiring a full-time Implementation Project Manager to join our team to create something meaningful that will greatly impact people’s lives.

An Implementation Project Manager coordinates all aspects of a project for a client, from inception to go-live. This role involves extensive interaction with sales, engineering teams, and other members of cross-functional teams. Project management skills, rather than technical skills, are key, but a strong technical background is often required to manage all aspects of projects. The ability to handle multiple projects and priorities is a must. Building and maintaining long-term relationships with key stay partners is needed in order to fulfill contractual obligations.

What You’ll Do:

• Work with state partners to drive adoption and utilization of product offerings.
• Work with various healthcare entities to integrate product offerings into EHR software.
• Partner with internal teams to achieve goals
  • Coordinate with the marketing team to support joint marketing programs
  • Work alongside Bamboo Health’s implementation team to ensure all technical initiatives are executed successfully.
  • Engage with the Bamboo Health CRM team to ensure that all partner’s customer service issues are resolved on a timely basis.
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Drive organizational best practices, techniques, and standards around Project Management.
• Measure project performance to identify areas for improvement

What Success Looks Like…

In 3 months…

· Develop strong familiarity with Gateway implementation processes

· Develop strong familiarity with Gateway product solutions

· Assist project management team with existing implementations

In 6 months…

· Take ownership of new project implementations from kick-off to go-live

· Contribute to implementation process improvement and team documentation

In 12 months…

· Act as subject matter expert as it relates to Gateway project management

· Drive process improvement changes when necessary

What You Need:

· Bachelor’s Degree in Business, Communications, or related field

· 3+ years in Project Management, Account Management, or Client Relationship Management

· Exceptional written, oral, and presentation communication abilities

· Proven ability to operate in a team environment and work in a matrix organizational environment; Ability to work cross-functionally among numerous stakeholders

· Ability to identify trends and suggest improvements in products and processes.

· Ability to work independently and handle multiple priorities.

· Excellent customer service skills.

· Proficient in using project management tools and techniques.

· Proficient in MS Project and Office tools.

· Analyze, understand and define client requirements.

· Ability to organize, plan and oversee technical tasks.

What You Get:

• Join one of the fastest-growing health IT companies in the country
• Have the autonomy to build something with an enthusiastically supportive team
• Learn from working at the highest levels and on the most strategic priorities of the company, including from world-class investors and advisors
• Receive competitive compensation, including equity, with health, dental, vision, and other benefits

We are an equal opportunity employer.

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