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Strategic Partner Manager – Brazil

Amazon

Our mission: To be Earth's most customer-centric company.

DESCRIPTION

Job summary
About Us:
Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on Linkedin, Twitter and on our Blog.

About the Role:
Reporting to the Partnerships Lead you will work with top creators/agencies in the country, guiding regional content creator development and working on strategic programs tied to content growth. You will be the primary contact for assigned individual creators in Brazil, with the aim to bring out their untapped potential by making sure they make full use of the wide set of tools Twitch has to offer. As the ideal candidate, you are familiar with the creator market in the region, have account management experience, a customer service mentality and comfort with evolving timelines. You’ll tap creators in your portfolio of Partners for business and promotional opportunities that require managing expectations across multiple teams. This role is best suited for someone who isn’t flustered when they find themselves in situations where there isn’t a playbook to draw from.

You Will:
• Manage existing partnered content creators as well as their representatives
• Educate individual creators with maximizing their use of the service
• Support local strategic programs which provide value to broadcasters
• Surface strategic opportunities to relevant creators
• Communicate product and policy updates and moderation decisions to your assigned accounts
• Report essential performance metrics and goals in relation to assigned portfolio on an ongoing basis
• Collaborate internally to solve complex creator issues while advocating for strategic partners’ needs
• Gather feedback on Twitch products and present it to team members
• Bridge the language barrier between Twitch and the local community
• Identify latest content opportunities and build growth strategies to make the most of their momentum

BASIC QUALIFICATIONS

You Have:
• Professional fluency in Portuguese and English
• 3+ years in partner/account management or influencer marketing experience
• Availability to travel up to 30 days a year

PREFERRED QUALIFICATIONS

Bonus Points
• Familiarity with Twitch as a user and broadcaster
• Project Management experience
• Experience in the Content Creator Space
• Previous employment within a similar role in the online media industry
• Customer Service Experience
• Experience working under evolving circumstances
• Vision for leading new programs
• Deal negotiation experience

Perks:
• Medical Insurance
• Life Insurance
• Pension Plan
• Maternity & Parental Leave
• Paid Holidays
• Transportation Benefits
• Childcare Assistance

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Strategic Partner Manager – Brazil

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Contact us

Amazon

Our mission: To be Earth's most customer-centric company.

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