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Network Development Manager

Amazon

Our mission: To be Earth's most customer-centric company.

DESCRIPTION

Amazon is looking for a Network Development Manager to lead a team of highly skilled Engineers in our Infrastructure Operations group. This team is the escalation point of contact for all critical infrastructure related issues in Amazon Fulfillment Centers and Amazon Logistics sites globally. The support provided by this team has global reach and impacts all first, middle and last mile business units.

As a Network Development Manager, you will be responsible for end-to-end problem management for our IT infrastructure, including coordinating with other engineering and support organizations to drive continuous improvement and root cause. At Amazon, we ask our technical managers to be strong engineers who can dive deep and get involved in addition to being strong managers. We are looking for managers with a builder mentality that will help our team use automation, tooling and other intelligent methods to improve the customer experience.

Responsibilities:
Operational Excellence
As a leader at Amazon you are expected to drive operational excellence in everything we do. This includes leading your team as they find ways to build solutions to problems instead of fixing the same problems over and over. Find ways to use existing tools to better our customers experience or work within your team and with peers to build creative new solutions that improve availability and reduce impact.

Network Measurement
You will be expected to drive quality into the metrics we use to make sure our business is healthy, our team is engaged, and find where we have opportunities to improve our scaling and efficiency. We use data to find the problems affecting our availability and work collaboratively with other teams to fix them for the long term.

Performance Management/Team Health
You will own all facets of performance and career growth for the team. Regular one-on-one meetings with all team members will help you stay connected. Providing technical and ‘soft skill’ mentoring to your team will help you maintain a well-rounded, world-class organization. This also includes project management, quality audits, and coordination of training sessions with senior-level.

This is an amazing opportunity in terms of responsibility, interesting challenges and high visibility.

Amazon is an Equal Opportunity Employer Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation

BASIC QUALIFICATIONS

Basic qualifications
• A Bachelor’s degree from an accredited university.
• Experience supporting enterprise level network infrastructure.
• 5+ years managing networking support teams or engineering teams.
• 7+ years managing technical teams.
• Excellent interpersonal skills; ability to work successfully with teams across the organization, including Engineering, Program Management, Operations, and Senior Leadership.

PREFERRED QUALIFICATIONS

Preferred qualifications
• Former role as a network engineer.
• A history of creating solutions to solve important problems for your customer.
• Demonstrated ability to automate basic tasks in any language.
• CCNA/CCNP/JNCIA/JNCIS certifications a plus.

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Network Development Manager

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Amazon

Our mission: To be Earth's most customer-centric company.

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