Sr Associate, Quality Services, Alexa Devices

Amazon
Our mission: To be Earth's most customer-centric company.
DESCRIPTION
Job summary
Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual software testing support. A Senior Associate, Quality Service will execute test instructions for one or more features of the product. They will have opportunity to learn changes to the product and gain conceptual understanding of the work flow.
Key job responsibilities
Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual software testing support. A Senior Associate, Quality Service will execute test instructions for one or more features of the product. They will have opportunity to learn changes to the product and gain conceptual understanding of the work flow.
Roles & Responsibilities:
1. Understand and execute instructions to test one or more device / application features
2. Contribute to training, knowledge sharing sessions on areas they work with the team
3. Experience unblocking peers when they need help
4. Identify any gaps in operating procedures / task steps and suggest changes
5. Deliver high quality meeting deadlines
6. Ensure compliance and follow all applicable policies for securing confidential information.
7. Learn conceptually the flow of work related to the project
A day in the life
Understand and execute instructions to test one or more device / application features
2. Contribute to training, knowledge sharing sessions on areas they work with the team
3. Experience unblocking peers when they need help
4. Identify any gaps in operating procedures / task steps and suggest changes
5. Deliver high quality meeting deadlines
6. Ensure compliance and follow all applicable policies for securing confidential information.
7. Learn conceptually the flow of work related to the project
About the team
Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual software testing support.
BASIC QUALIFICATIONS
Basic Qualifications
• 1-3 year of work experience, minimum 1 year of experience on any testing
• Experience reporting any deviations / bugs from their quality experience
• Experience in sharing knowledge gained with peers
• Familiarity using computer and software
• Experience usage of any gadgets or devices
• Good communication skills, detailed oriented and be a team player
• Capability to follow defined processes and adhere to policies
PREFERRED QUALIFICATIONS
Preferred Qualifications
• Understanding about software testing
• Ability to conceptually understand the flow of work
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