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Software Development Engineer, Prime Video Living Room Client, Playback Experience / Living Room Client

Amazon

Our mission: To be Earth's most customer-centric company.

DESCRIPTION

Job summary
Come build the future of entertainment with us.
Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?

Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies – all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business – available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.”

We are looking for Software Development Engineers to join the Living Room Client team. Within Prime Video, we are transforming the face of device application technology to provide the most performant, immersive, and fully-featured online video experience to the millions of customers worldwide who love watching Prime Video on their smart TVs, games consoles, DVD players, set-top boxes, and streaming media devices. Delivering a best-in-class experience on these devices is hard because they represent a wide range of performance and hardware capabilities. Addressing this challenge means creating new and innovative solutions and utilising a lightweight client codebase utilising TypeScript and React – allowing us to scale our experience to the thousands of devices that we support and provide updates on-demand. Our main focus is building the next generation UI experience on living room. We are engaged in breaking new ground in terms of what is possible on the 3P Living Room CX. We will be blending a full suite of existing and exciting new bleeding edge features with an unparalleled ability to measure and improve our own software using detailed and insightful metrics. We build software that allows other teams to add and extend functionality with minimum effort. This requires a keen eye for detail, an ability to design and architect scalable and maintainable software with an absolute focus on the customer experience. If you love building software that is used directly for the enjoyment of millions of Amazon customers, then this is the team for you.

Candidates will have an understanding of stable, scalable systems that have been successfully deployed in a business setting. You will be passionate about technology with a focus on the customer experience and great teamwork.

You will work as part of one of our small Agile teams, launching and growing new initiatives for Amazon’s global business. As an engineer, you can be involved in every aspect of the process – from idea generation, business analysis and technical design through to development and deployment across a variety of technologies – giving you a real sense of ownership. Together we build systems which meet high standards of performance and reliability and operate at massive scale.

Amazon is a place where builders can build. We’re looking for engineers who can delight customers by continually learning and inventing. From day one, you’ll be working with experienced engineers, designers and applied scientists who love what they do.

Key job responsibilities

  • Building and supporting end-to-end playback customer experiences for all living room devices. Experiences such as playback of movies, shows, linear channels and live events; selecting, fetching, and rendering subtitles; seeking through content; reporting playback analytics; playback navigation and advert insertion and reporting.
  • Support existing software features
  • Working with stakeholders to help balance customer needs and business requirements.
  • Defining technical approaches and architecture for our software and services to meet challenging customer and business needs.
  • Design and produce readable, scalable, maintainable, and testable software solutions.
  • Contributing to Prime Videos operations by identifying issues, root causing problems, and helping to improve our software at every opportunity.
  • Mentoring and developing new team members as well as contributing to the hiring process.

A day in the life
You’ll join the Living Room Client’s Playback Experience team who are responsible for the customer experience during the playback for Prime Video content. You’ll help ensure the playback starts quickly, and plays reliably and successful operations of the many playback features such; as Subtitles, Audio Languages, Seeking, Parental control, and Adverts. As part of the engineering team you’ll shape the architecture of the React application and ensure a high quality bar when it comes to writing, maintainable, scalable and testable code. You’ll also join the team on-call and help respond and resolve live issues from customers and downstream teams.

About the team
This role within the Prime Video Living Room Client team will give you the opportunity to shape how customers consume Prime Video on Smart TV, Set Top Boxes, and Game Consoles. As part of Living Room Client you’ll build and support the experiences that allow Amazon’s customers to discover, stream, and enjoy Amazon Originals and third party movies, shows and Live Events. Your focus in this role will be building new UI in React and Typescript, integrating with backend service at a global scale using AWS, and to help support and debug customer issues to ensure the Prime Video Living Room client is always available.

Our vision is to provide a market leading playback experience for customers to enjoy Prime Video on-demand and live content. We aim to delight customers with fast and reliable playback; a smooth and frustration free interface which clearly informs customers about the content they are viewing. Navigation is effortless with minimal interactions so customers can simply enjoy the content. We never stop innovating, constantly bringing new features that give customers more reasons to love Prime Video. We keep our software, technology, tools, and processes fresh so we can securely and rapidly respond to the needs of our customers.

Living Room Playback CX own the experiences that control and enhance playback in the 3PLR Prime Video app, allowing our customers to enjoy on-demand and live Prime Video content without frustration.

Our agile team runs using Kanban with daily stand-up, weekly team and operations meeting and regular team socials and lunches.

BASIC QUALIFICATIONS

  • Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
  • Bachelor’s degree in computer science related fields OR equivalent experience in software development

PREFERRED QUALIFICATIONS

  • Experience operating and maintaining production software.
  • Demonstrated best-practice software engineering including some aspects of agile methodologies, unit testing, refactoring, code reviews, continuous build and deployment processes.
  • Advanced coding skills (concurrency, profiling and performance optimization).
  • Designed and built complex systems (architecture, design patterns, reliability and scaling).
  • Basic familiarity with web technologies (HTML, CSS, JavaScript, React).
  • Linux/UNIX (command-line tools, shell scripts, operations).
  • Experience in data manipulation and analysis.

We offer a strong benefits package including healthcare. This is your opportunity to develop a rewarding career, work in a unique environment, and be part of a passionate and international team to work hard, have fun and make history!

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.

Please let us know if you have any special requirements in relation to this recruitment process.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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Software Development Engineer, Prime Video Living Room Client, Playback Experience / Living Room Client

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Amazon

Our mission: To be Earth's most customer-centric company.

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