Linehaul Program Manager

DESCRIPTION

Job summary
Amazon’s Transportation Operations team is seeking a Supply Chain Manager to assist in the management of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network.

This role is responsible for pulling and analyzing data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems.

Responsibilities include, but are not limited to:
• Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
• Pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed
• Develop performance metrics to assist with driving business results.
• Lead initiatives to re-engineer business processes and identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations.
• Scope out business and functional requirements for the Amazon tech teams who create and enhance the software systems and tools we use
• Understand the business impact of the trends and make decisions that make sense based on available data.
• Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
• Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
• Communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum.

BASIC QUALIFICATIONS

• Bachelor’s Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field
• 3+ years of experience in program management, logistics, operations, supply chain, or transportation
• Experience leading cross-functional programs
• Experience designing, implementing, and optimizing initiatives
• Experience with data mining and data analysis
• Experience with Microsoft Excel including pivot tables, macros, index/match, vlookup, VBA, data links, etc.
• Experience with analytical tools such as SQL, Tableau or Microsoft Access

PREFERRED QUALIFICATIONS

• MBA or Master’s Degree in Engineering, Operations, Logistics or related field
• Proficiency in Lean and Six Sigma
• Experience in manufacturing, customer service, and/or distribution environments
• Data management & data quality control experience with experience pulling and analyzing large sets of data
• Demonstrated ability to regularly influence senior management decision making
• A self-starter who loves data and who enjoys spotting the trends in it!
• Exceptional communication skills while having the ability to work independently in a high pressure environment.
• Flexible to work some weekend and night shifts as needed, as this team provides tactical support to Amazon’s fulfillment network 7 days/week.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.