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Enterprise Account Manager, Consumer & Business Services (CBS)


Our mission: To be Earth's most customer-centric company.


Job summary
As an Enterprise Account Manager, you are driving digital transformations through effective engagement with C-level executives and various lines of businesses. You are establishing Amazon Web Services (AWS) as the key cloud technology provider across the strategic accounts you manage, promoting the entire AWS products and services portfolio to Enterprise Customers.

Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact?

Come build the future with us.

Key job responsibilities
We focus on Consumer & Business industry verticals. Our enterprise customer consist of Consumer Packaged Good (CPG), Travel & Hospitality, Real-Money Gambling, Business Services, Logistics & Distribution and Consultancies.

You will be responsible for a small number of enterprise customers. You will be expected to create a sufficient pipeline of opportunities in order to achieve/exceed your sales revenue quota.

You will work closely with specialist teams to identify opportunities to create business value for your clients. These teams include Industry Business Development, Enterprise Strategy and Strategic Customer Engagements. You will have a fully aligned Solution Architect and Customer Support Representative. You will deliver customer value by working with AWS Professional Services, Customer Support Managers, Global Systems Integrator s (GSI’s) and Independent Software Vendors (ISV’s).

You and your team will create a strategic Account Plan for each customer which will set out the vision for partnership, capture Think Big ideas, and define the executive engagement strategy. This will help you and your team successfully navigate and engage the enterprise.

A day in the life
On a daily basis you empower your customers to solve challenges while attaining both their operational and innovation goals. You deliver business outcomes while guiding them to become more agile, innovative, and efficient. With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise.

About the team
Our vision is to accelerate digital transformation across UK enterprises, creating economic growth drive positive change for future generations. We will co-create disruptive innovation through the application of our deep industry expertise, new ways of working and world leading technologies.

Our mission is to transform from late adopters to global leaders. We aim to be the catalyst for digital change and competitive advantage as we simplify and accelerate their journey to cloud, help to foster cultural change, and partner to adopt digital operating models that will enable business success and sustainable economic growth.


Experience includes:

  • Enterprise customer account management focused on growth, partnership and enabling business value
  • Exceeding quota on a consistent basis
  • Increasing technology adoption and creating long term transformational account strategies
  • Building effective partnerships with C-level executives, IT, and other lines of business
  • Demonstrable success in identifying, developing, negotiating, and closing large-scale technology projects to Enterprise Customers
  • Working in close partnership with GSI’s and ISV’s


  • Degree level (or equivalent) in Engineering or Computer Science
  • Cross-functional enterprise selling experience
  • Experience selling cloud solutions
  • Cross-organisational teamworking skills

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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Our mission: To be Earth's most customer-centric company.

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