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Senior Product Manager, Alexa’s Voice

Amazon

Our mission: To be Earth's most customer-centric company.

DESCRIPTION

Job summary
Have you ever wondered if you can change Alexa’s voice? Have you ever been curious about what makes a voice lovable? The Alexa Identity and Personality (AIP) team is looking for a product leader to drive the roadmap for Alexa’s voice selection experience globally.

Key job responsibilities

  • Own the product roadmap for the end-to-end customer experience of discovering and using Alexa’s voice fonts and features.
  • Write documents that work backwards from customer to define delightful experiences.
  • Partner with other leaders in product, design, engineering, and international stakeholders to align voice feature priorities.
  • Plan and deliver on a roadmap, defining new features to meet emerging customers’ diverse voice preferences.
  • Apply high judgment to prioritize between focusing features, architectural improvements and operational excellence
  • Lead the development of reporting, insights and operational metrics that measure customer experience quality and ROI, and turn this data into insightful recommendations for the business.
  • Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with target dates.

A day in the life
You will work with designers, researchers, speech technologists, and engineers to define the roadmap for Alexa’s voice selection.

About the team
The Alexa Identity and Personality (AIP) team’s vision to enable Alexa to meet every moment with memorable content and experiences. Our Personality initiatives deliver new voice and wake word options for our customers to customize their Alexa.

BASIC QUALIFICATIONS

  • Bachelor’s Degree
  • 5+ years of experience in product or program management, product marketing, business development or technology
  • Experience with end to end product delivery
  • Experience overseeing roadmap strategy and definition
  • Experience with feature delivery and tradeoffs of a product
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product
  • Experience leveraging qualitative UX research
  • Passion for Diversity, Equity, and Inclusion in product definition

PREFERRED QUALIFICATIONS

  • Knowledgeable in human-computer interaction (HCI)
  • Familiar with voice design concepts (VUI)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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Senior Product Manager, Alexa’s Voice

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Contact us

Amazon

Our mission: To be Earth's most customer-centric company.

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