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シニアプログラムマネージャー | Sr. Program Manager, Amazon Flex


Our mission: To be Earth's most customer-centric company.


At Amazon, we strive to be Earth’s most customer-centric company, where people can come to find and discover anything they might want to buy online.

At Amazon Logistics we are building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors called delivery partners to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced logistics systems that allows delivery partners to on board, schedule delivery times, guide them through their deliveries with in-app mapping and navigation, and more. The approach and technology are nothing short of disruptive, and promise to challenge traditional approaches, and change the way the industry operates.

Amazon Flex is currently building a high paced and lean Japanese leadership team to implement and expand Flex capabilities across Amazon Logistics’ Japan business. Amazon is now looking to hire an experienced, passionate, dynamic, analytical, innovative, hands-on, and (most importantly), customer-obsessed program manager.

We are seeking a Sr. Program Manager in Japan to help establish Amazon Flex as the preferred provider in this specific space in order to build our network of Delivery Partners to drive product utilization and service optimization within the Amazon Logistics world. Internally, this leader will work with functions that cut across the organization, including technology, transportation, operations and customer service, to drive a great customer experience for our program.

The successful candidate will be self-motivated, passionate, highly analytical and detail-oriented, possess solid interpersonal and communication skills, and be comfortable working independently to drive growth and change in a fast paced environment. Proven, successful background in a program management or operational role within a highly operational and technology focused environment. An extreme bias for action is a must, and candidates must demonstrate a track record of delivering results.

Responsibilities include:

  • Manage a set of expansion projects in country, in partnership with Product and Technology teams based in Seattle, as well as in country Operations teams
  • Set up scalable and reliable ways to measure success as part of every feature launch
  • Maintain and grow expertise in global industry standards, technologies, partner and competitor companies’ strategies
  • Make connections across the teams that are building solutions, identifying where we have gaps or redundancies; influencing leadership to streamline solutions and define mutually beneficial goals
  • Ensuring scalability of solutions


Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:
https://www.amazon.jobs/en/landing_pages/passivesmoking (Japanese only)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp


  • Bachelor’s Degree
  • Business level of Japanese and English (written, verbal)
  • 4+ years of experience in product management and/or program management, with end to end product delivery
  • 2+ years of experience in executing technology solutions in an operational business environment
  • Experience implementing worldwide projects in a local environment
  • Experience developing & overseeing road map strategy and definition from scratch


  • Master’s degree/MBA in business, operations, logistics, supply chain, or related field
  • Preferred bachelors in Engineering, Statistics, Computer Science, Business Analytics, Information Systems or related field
  • Experience of data-driven decision making
  • Highly organized, ability to complete a high volume of tasks and projects with little to no guidance and tight deadlines
  • Experience managing, negotiating, and communicating with internal/external business partners
  • Ability to work effectively with individuals from diverse backgrounds through empathy and trust building
  • Excited about working in a diverse group and contributing to an inclusive culture

※賃金に関する条件は、1回目の面接時までに個別に通知します。 Detailed condition of the salary will be notified individually prior to the 1st interview

To apply for the job click here

シニアプログラムマネージャー | Sr. Program Manager, Amazon Flex

To apply for the job click here

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Our mission: To be Earth's most customer-centric company.

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