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HW Qual & Reliability Engineer

Amazon

Our mission: To be Earth's most customer-centric company.

DESCRIPTION

Job summary
Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet.

As a Hardware Quality and Reliability Engineer, you are the owner of the quality and reliability of Amazon Robotics products deployed across Amazon’s global operations. You will partner with development teams to drive lessons learned into new product designs. You will conduct analysis of field failures to identify product quality and reliability risks. You will collaborate with internal teams and customers to prioritize opportunities for product improvement and drive corrective and preventative actions. You will develop processes, systems and tools to improve effectiveness of the Quality Engineering function.
Some of the key aspects of the responsibilities would include supporting the field failure investigations effort/CAPA effort in defining the preventive aspects of the field failures and bring a closure to the ‘preventive’ process of CAPA, transferring the lessons learnt from the field failures to hardware test function and support by replicating the use model and linking that to test artifacts, protocols developed by the Test group, developing predictive maintenance and field diagnostic tools and participate in the design reviews representing as a customer advocate on fleet health, HW failure modes and mechanisms.

BASIC QUALIFICATIONS

  • BS in Mechanical, Electrical, Industrial or Computer Engineering
  • 2+ years’ Hardware Quality Engineering experience
  • Experience with quality tools and concepts including 8D, SPC, MSA, Six Sigma, FMEA
  • Experience with Design for Manufacturability, Geometric Dimensioning and Tolerances, Measurement tooling and fixturing
  • Ability to travel domestically and internationally
  • Proficiency with Minitab, Word, Excel, PowerPoint, Access

PREFERRED QUALIFICATIONS

  • MS in Mechanical, Electrical, Industrial or Computer Engineering
  • CQE, CRE or CSSBB
  • Experience with ISO9000, IATF16949 or ISO13485 and quality systems auditing
  • Proficiency with PTC Windchill Quality solutions, Reliasoft Synthesis platform tools, SQL, AutoCAD, Agile PLM, MS Project, Visio, Tableau

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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HW Qual & Reliability Engineer

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Amazon

Our mission: To be Earth's most customer-centric company.

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