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Sr. Program Manager, Policy & Compliance, Buy with Prime

Amazon

Our mission: To be Earth's most customer-centric company.

DESCRIPTION

Job summary
This position can be based in Arlington, VA or Phoenix, AZ.

We are looking for a high caliber, process-driven, and motivated Program Manager with excellent judgment to support a greenfield project with strategic significance and high exposure.

In this role you will be responsible for driving restricted product and content policy definition, including driving consensus on high-judgment issues with senior leaders, engaging partner teams to both benchmark and influence, and resolving escalations. You will help define and implement scalable processes to monitor and enforce compliance with our policies.

The ideal candidate is process-oriented and an excellent communicator who is comfortable driving high judgment decision-making with stakeholders and senior leadership. To be successful you need a strong attention to detail and a willingness you roll up your sleeves and get into the weeds. You must also be comfortable tracking and providing best in class support across several parallel threads.

If you enjoy working in an ambiguous space that can scale and solving challenging problems, come join us!

Key job responsibilities

  • Drive policy definition across a growing portfolio of products
  • Establish scalable processes for quick policy decision-making
  • Create documentation and other resources to support investigation teams and other internal stakeholders (e.g., Sales)
  • Partner with other policy teams at Amazon to benchmark and, in some cases, influence their policies
  • Define and implement scalable processes to monitor and enforce policy compliance
  • Serve as the primary escalation point for internal stakeholders (Sales, Support, Leadership, etc.)

About the team
Buy with Prime is helping people reimagine the way they shop….wherever they do!

Our vision is to enable every entrepreneur in the world to reach every customer in the world through every channel they can imagine. Buy with Prime is a new way to extend Prime shopping benefitsincluding fast, free shipping, a seamless checkout experience, and free returnsto merchants’ own online stores, ultimately increasing selection for Prime members. For over 20 years, Amazon been empowering small and medium-sized businesses with opportunities to grow. Buy with Prime is an exciting next step in our mission to help merchants of all sizes grow their businesswhether on Amazon or beyond.

Read more about Buy with Prime as penned down by our VP, Peter Larsen here: https://www.aboutamazon.com/news/retail/prime-shopping-expands-beyond-amazon-com

BASIC QUALIFICATIONS

  • 5+ years of experience in program or project management
  • Experience using data and metrics to drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Experience implementing repeatable processes and driving standardization
  • A Bachelor’s degree or higher
  • Experience owning program strategy and end to end delivery
  • Experience defining and executing against program requirements
  • Strong written and verbal communication skills
  • Extensive experience presenting to or communicating with senior leaders

PREFERRED QUALIFICATIONS

  • Post-graduate degree (MBA, MS, etc.)
  • 2+ years working on policy and/or compliance
  • Strong strategic aptitude and demonstrated track record of making good high judgment decisions
  • Track record of driving change based on persuasive communication of insights based on analysis
  • Demonstrated ability to think strategically about business, product, and technical challenges
  • Ability to embrace ambiguity and a rapid work pace while driving clarity and decision-making
  • Ability to handle multiple competing priorities in a fast-paced environment

Strong written and verbal communication skills
Extensive experience presenting to or communicating with senior leaders

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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Sr. Program Manager, Policy & Compliance, Buy with Prime

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Contact us

Amazon

Our mission: To be Earth's most customer-centric company.

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