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Amazon Dedicated Cloud Engineer II, S3

Amazon

Our mission: To be Earth's most customer-centric company.

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Job summary
Would you like to implement innovative cloud computing solutions and solve the world’s most complex technical problems? Do you have a deep passion and desire to engineer and operate the world’s largest cloud computing infrastructure to build a better world for future generations?

This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.

AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them.

The AWS Intelligence team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux, networking and general knowledge of cloud services. We need engineers who understand how to think big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.

On a “typical” day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.

You will be able to take a defined project, break down the work to help define milestones, and feedback mechanisms. You identify when implementations are not highly available or have defects; you investigate systemic patterns. You resolve, mitigate, or escalate operational concerns in a timely manner

This position requires that the candidate selected be a US Citizen and currently possess and maintain an active TS/SCI security clearance with polygraph.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

We are committed to supporting our new team members through a broad mix of Amazon experience, expertise, and tenures. We celebrate knowledge, sharing, and mentorship.

Key job responsibilities
We’re looking for technology leaders for the largest storage service on the internet. This position is perfect for you if you’re interested in creating tools and automation so that engineers can be as hands-off as possible. We want our service to be as automated as possible and that can only be done by having professionals who understand how to think big, simplify solutions to complex, never before seen problems; all while ensuring that the customer continues to have the best experience possible.

We are seeking an engineer who is focused on operational excellence and troubleshooting complex system operations. This professional should also have a good understanding of Linux, networking and general knowledge of cloud services. At Amazon we have a drive to create the best customer experience possible, with the customers being both AWS customers and the other engineers at AWS who will benefit from collaborative contributions to ongoing operations and improving our support to our service.

A day in the life
Amazon Simple Storage Service (S3) is storage for the Internet. Through the use of pioneering techniques in distributed computing, developers are able to durably store their data on Amazon’s proven computing infrastructure to achieve virtually limitless storage capacity at minimal cost. Amazon S3 provides a simple web services interface that can be used to store and retrieve any amount of data, at any time, from anywhere on the web. It gives any developer access to the same highly scalable, reliable, secure, fast, inexpensive infrastructure that Amazon uses to run its own global network of web sites. The service aims to maximize benefits of scale and to pass those benefits on to developers.

The S3 Engineering team is responsible for maintaining and improving our government customer’s cloud storage solutions by reacting to operational incidents while also delivering new and exciting S3 features. We’re looking for a Systems Engineer to join our team and can be based at HQ2 in Arlington, VA, Herndon, VA, or Seattle, WA.

BASIC QUALIFICATIONS

• 3+ years of systems administration experience (Linux/Windows).
• Experience working with scripting languages.
• Excellent communication skills and the ability to work well in a team.
• In lieu of above relevant work experience, degree in Computer Science, Engineering or a related field.

PREFERRED QUALIFICATIONS

• 3+ years experience with cloud computing technologies.
• 3+ years of networking experience.
• 3+ years of experience with support procedures and methodologies for production computing environments.
• Experience automating routine tasks.
• Experience troubleshooting.
• Experience with performance and log analysis.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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Amazon Dedicated Cloud Engineer II, S3

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Amazon

Our mission: To be Earth's most customer-centric company.

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